Customer Service Front Desk
Resume:
Keisha Dunham
To achieve a position with a company where I can have several responsibilities in order to grow as a professional.
Fort Myers, FL 33901
******.******@*****.***
Professional Summary
Forward-thinking and resourceful marketing professional with 10 years of experience in marketing sales remotely. Strong time management and multitasking skills. Service-driven and self-motivated, able to exercise independent judgement based on an assessment or customer needs. Strong organizational skills. Active listening skills, adaptive team player, and a very quick learner. Work Experience
Inbound/Outbound Customer Service Representative
Textron Specialized Vehicles-Augusta, GA
February 2017 to August 2024
Experience in warehouse for two years checking in parts as well as checking parts out of system to assure inventory is accurate while answering company phone assisting with golf cart sales. Two plus years in quality assurance department data entry with same company. Duties were to inspect all parts assuring they are in perfect condition for customer satisfaction before sales. Three and half years on production line as an assembler and often trained new employees in zone one. Front Desk Receptionist
Sizemore Inc.-Augusta, GA
March 2015 to January 2017
Front desk receptionist for Select Hospital duties were to check guest/ visitors in and out after making sure their name is on guest list. Answering phone calls while directing calls to rooms. Cashier/Sales Associate
Dollar Tree-Waynesboro, GA
August 2013 to May 2016
Show excellent customer service by greeting each customer as entering the store while often asking if they need any help with anything, cashier, set up store for seasonal items Education
Diploma in general
Burke County High School - Augusta, GA
August 2001 to May 2005
Skills
• Computer skills such as excel, PowerPoint and Microsoft office (10+ years)
• Order management system
• Data Analysis
• Problem Solving
• Behavioral health
• Negotiation
• Sales
• Brand Promotion (10+ years)
• Detailed oriented
• Documentation review
• Compassionate at customer service
• Communication skills
• Customer service
• Can type at a fast pace and often uses microsoft word.
• Customer service, inside sales, negotiation
• Excellent Communication Skills
• Medical terminology expert
• Medical terminology
• Inside sales
• Computer skills
Contact this candidate