PROFESSIONAL SUMMARY
High-performing leader and operations manager with over 25 years of
experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist with ability to thrive in fast-paced and changing environments, while sustaining operational accuracy and delivering results for optimal profitability.
SKILLS
Not always the Product, but
the People
• • Team Building/Team Leader
• Lean background • Creative and Analytical
Highly Organized and result
driven
• Flexibility, Resilience and
agility
•
ERP Proficient (Computec,
Famous, High Jump, Redline)
• • Maintenance Management
CONTACT
***********@*****.***
Yakima, WA 98902
EXPERIENCE
Executive/Senior Production Manager
JUN 2021 - OCT 2023 Price Apples and Cold Storage, Yakima, WA
• Developed new methods of production which resulted in increased output without compromising quality. Provided leadership during times of change; communicated plans clearly while motivating others towards achieving common goals.
•
On Executive Committee that designed, from Blueprint to Functional Operation, a Ninety Five million dollar Production Facility.
•
• Established strong relationships with suppliers to ensure timely delivery of components needed for production.
• Created and maintained accurate records of all production activities, including materials used and labor costs.
• Tracked and enforced quality control standards.
• Coached and motivated team members by providing appropriate training and growth opportunities.
• Oversaw optimum daily operations, exceeding customer expectations.
• Assisted human resources with staffing requirements, maximizing productivity.
• Optimized operational costs and productivity consistent with safety and environmental rules and regulations. JAMES R MERCER
O P E R A T I O N S, F A C I L I T I E S A N D P R O D U C T I O N M A N A G E R Night Operations Manager
OCT 2020 - JUN 2021 Roche Fruit Company, Yakima, WA Operations Manager
OCT 2019 - OCT 2020 Columbia Reach LLC, Yakima, WA Measured staff and process productivity and utilized results to make helpful equipment and staffing adjustments.
Production Manager
MAY 2018 - OCT 2019 Columbia Valley Fruit LLC, Yakima, WA Operations Manager
MAY 1997 - APR 2018 Yakima Fruit and Cold Storage, Wapato, WA Maintained accurate inventory records while ensuring optimal stock levels at all times. Managed a team of 220+ employees by providing guidance, training, coaching and mentoring in order to ensure the highest quality standards were met.
•
• Collaborated with day shift managers to ensure seamless transition between shifts.
• Analyzed data related to nightly operations such as sales figures and production numbers.
• Provided support to team members as needed, resolving any conflicts or issues that arose during the night shift.
• Implemented strategies for improving efficiency within the department while minimizing costs.
• Optimized staffing levels by scheduling personnel appropriately based on workloads.
• Developed and implemented effective strategies to reduce costs while maintaining quality standards.
• Managed the daily operations of multiple departments to maximize efficiency.
• Maintained professional working relationships and promoted open lines of communication with staff.
• Managed the operations of a large team, overseeing daily activities and long-term projects.
• Oversaw maintenance of facilities, equipment, vehicles and machinery used in operations.
• Liaised between departments to facilitate smooth workflow across the organization.
• Provided leadership in creating innovative methods for streamlining business processes.
• Maintained accurate inventory records while ensuring optimal stock levels at all times.
• Identified opportunities for increasing productivity through increased automation or other strategies.
• Evaluated operational costs and identified areas of improvement.
• Created reports to track performance metrics against established targets.
• Implemented cost-saving initiatives to reduce overhead costs.
• Trained staff on safety procedures, quality standards, and equipment operation.
• Oversaw optimum daily operations, exceeding customer expectations.
• Tracked and enforced quality control standards.
• Coached and motivated team members by providing appropriate training and growth opportunities.
• Increased production and assets capacity, minimizing costs and maintaining quality standards.
• Led and measured daily processes, promoting excellent order fulfillment and production. Coordinated with suppliers to ensure timely delivery of materials and components. Managing over a hundred thousand dollar Packaging Inventory.
•
• Assisted human resources with staffing requirements, maximizing productivity.
• Managed a team of 120 + employees in the production department. Purchasing Manager
MAR 1993 - FEB 1995 Saltys On Alki, Seattle, WA
• Managed the daily operations of multiple departments to maximize efficiency.
• Developed talented team, participating in hiring, coaching, and performance management processes.
• Maintained professional working relationships and promoted open lines of communication with staff.
• Managed the operations of a large team, overseeing daily activities and long-term projects. 120+ employees.
• Established operational policies, procedures, standards, and objectives in alignment with organizational goals.
• Developed and maintained relationships with customers and vendors for successful project completion.
• Created and enforced policies and procedures to support compliance.
• Oversaw maintenance of facilities, equipment, vehicles and machinery used in operations.
• Tracked company inventories and ordered new products to replenish equipment levels.
• Conducted regular audits of processes to ensure compliance with regulations and industry standards.
• Identified opportunities for increasing productivity through increased automation or other strategies. Spearheaded multiple projects from concept through completion while successfully managing budgets and timelines on each project.
•
• Monitored suppliers to efficiently provide needed goods and services within budgetary limits.
• Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate
• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
• Evaluated upcoming program plans to forecast expected resource needs
• Established operational objectives and work plans and delegated assignments to subordinate managers.
• Managed and allocated staff and material resources to meet production goals
• Organized importation of Sea Food and Promotional Food items via air and ocean
• Improved inspection policies to increase quality of raw materials and finished goods
• Oversaw $1,500,000 budget and all purchasing needs for a Five Star Restaurant.
• Coordinated paperwork, updated spreadsheets and maintained permanent records
• Purchased new products and oversaw all inventory to ensure merchandise was well-stocked
• Procured materials for special projects
Directed and coordinated activities of personnel engaged in buying, selling, and distributing materials, equipment, machinery, and supplies.
•
EDUCATION
Bachelor of Science in Social Sciences
JAN 1990 Washington State University, Pullman, WA
• Relevant Coursework
• Business Administration/Management • Communications CERTIFICATIONS
• HACCP • SQF
• CPR
REFERENCES
References available upon request