Shawntrell Williams
Address **** **** **** #* *******, IL 60612
Contact 312-***-**** ***************@*****.***
PROFESSIONAL PROFILE
Customer service oriented professional with healthcare industry experience. Able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality.
Academic Honors Recognition / Honor Roll.
Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.
Effective problem-solver and decision-maker, able to assess situations and identify solutions.
Accustomed to working in fast-paced hospital environment.
Remain flexible and prepared to adapt to various situations.
Attention to detail needed to maintain high levels of accuracy.
Microsoft Office Applications – Word, Excel, and PowerPoint Type 70 WPM with 10-key data entry skills.
KEY QUALIFICATIONS
Medical Administrative Assistant Medical Terminology Medical Transcription Patient Processing
Patient Registration Medical Records Management Check In Check Out Data Entry Release of Information
HIPAA Compliance Medical Laws & Ethics Medical Billing Knowledge Third Party Billing Medicare Medicaid
HMO PPO Basic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & Physiology
CMS 1500 Claim Form Billing Cycle Claims Appeal Process
EDUCATION
Ultimate Medical Academy Diploma – Medical Administrative Assistant, 2024
UIC Hospital – Chicago, IL Certified Nursing Assistant
PROFESSIONAL EXPERIENCE
Roseland Management – Chicago, IL 09/2005 – Present
Assembly Worker / Machine Operator
Coordinate the connection between healthcare services provided and financial reimbursement through accurate billing and coding.
Pay close attention to detail and follow work instructions to ensure proper part assembly.
Perform product assembly process within assigned work area in a team-oriented environment.
VOLUNTEER EXPERIENCE
UIC Hospital – Danville, IL 01/2024 – Present
Medical Administration Assistant
Greet visitors and handle inbound and outbound telephone calls.
Schedule appointments and maintain patient records.
Maintain positive attitude and act with respect while performing duties.