Melissa Tellefsen
Centralia, IL *****
**************@*****.***
I’m hardworking individual that is looking for a change . I’ve been at my current job for 17 years. I love working with people . I love helping and watching people grow . In banking its rewarding that I get to help people achieve their goals, it’s very rewarding. I just want to continue to help people achieve their goals . Authorized to work in the US for any employer
Work Experience
Branch Assistant Manager
U.S. Bank-Centralia, IL
August 2007 to Present
Ensure balancing of my tellers, loans, open checking and savings account . Scheduling, end of the month paperwork . Waiting on customers. Ordering cash for branch . Managing staff, do coaching . Handle customer complaints .
Assistant Manager
Goodies-Centralia, IL
December 2004 to August 2007
I was the 3rd assistant manager . I counted down drawers, at the beginning and end of shift . Made bank deposits., as well as I had my own department to take care of I was over missy, plus and junior plus . Made sure price changes were done in a timely manner for weekly ad, as well as markdown's for each department.
Education
Associate in General Arts
Kaskaskia College - Centralia, IL
August 2008 to May 2009
Associate
Skills
• retail sales
• Microsoft Office
• Microsoft Excel
• Organizational skills
• Analysis skills
• Organizational skills
• Customer relationship management
• Leadership
• Communication skills
• Sales
• Retail sales
• Banking
• Basic math
• Cash handling
• Customer support
• Bank Secrecy Act
• Customer service
• Lending
• Financial services
• Loan processing
• Cash register
• Management
• Office Management
Certifications and Licenses
Notary Public
November 2021 to August 2025
Driver's License