Patient Care Phlebotomy Technician
Resume:
EMMA SCHROER
S U MMARY
Dynamic professional with a proven track record in compassionate caregiving and effective communication, exemplified during my tenure at Agape Ohio LLC. Skilled in direct patient care and multitasking, I excel in fostering client independence and building strong relationships. Achieved notable improvements in client self-expression and goal attainment through empathy and patience, showcasing adaptability and a detail-oriented approach.
E X P E R I E N C E
Direct Support Professional
Agape Ohio LLC Ross, OH February 2024 - Current Sales Assistant
Bridal and Formal Cincinnati, OH December 2023 - February 2024 Beauty Consultant
Palm Beach Tan West Chester, OH June 2023 - December 2023 Advocated for disabled individuals to foster communication and self-expression and achieve goals.
Accompanied or transported clients errands and social activities. Reported changes in client condition to administrators, facilitating nursing intervention.
Supervised medication administration, personal hygiene and other activities of daily living.
Accompanied individuals on outings to promote independence and integration into the community.
Maintained clean and well-organized environment for client happiness and safety. Assisted individuals with daily living activities such as bathing, dressing, and grooming.
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Built relationships with clients by providing excellent customer service. Organized the storage area for dresses, ensuring they were properly labeled and organized according to size and style.
Greeted customers promptly to engage and assist with apparel needs. Bagged or packaged purchases and wrapped gifts.
Maintained cleanliness of all dressing areas including floors and mirrors by sweeping, mopping, dusting, vacuuming .
Completed final fittings before special events.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current. Engaged with customers in a friendly manner to build strong relationships. Ticketed, arranged and displayed merchandise to promote sales. Collected payment from customers.
Maintained knowledge of sales and promotions, return policies and security practices.
S K I L L S
Compassionate caregiving
Empathy and patience
Time management
Progress documentation
Direct patient care
Adaptability and flexibility
HIPAA compliance
Multitasking and organization
Detail-oriented
Effective communicator
Phlebotomy Technician Certificate
12/2024
C O N T A C T
************@*****.***
West Chester, OH 45069
E D U C A T I O N A N D
T R A I N I N G
Phlebotomy Technician Certificate
Phlebotomy
Cincinnati State Technical And
Community College, Cincinnati, OH
December 2024
Cincinnati State Technical And
Community College, Cincinnati, OH
C E R T I F I C A T I O N S
Backed up the reception desk by answering phones and processing payments. Developed sales strategies to promote new products to clients. Evaluated customer skin to determine unique conditions and skin type. Assisted customers in selecting products, based on their individual needs and preferences.
P H L E B O T OMY C L I N I C A L - U N I V E R S I T Y O F C I N C I N N A T I H O S P I T A L - C I F T O N
Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
Verified collection orders and communicated discrepancies to nurses. Adhered to HIPAA guidelines regarding patient privacy. Ensured compliance with federal regulations governing laboratory procedures. Prepared specimens for transport to external laboratories. Labeled blood vials with critical information like time of collection, date and patient name.
R E F E R E N C E S
References available upon request.
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