Medical Assistant Office
Resume:
Colleen Hancock
Douglass, KS *****
*****************@*****.***
Work Experience
Medical Assistant/Phlebotomist
Tanglewood Family Medical Center-Derby, KS
September 2019 to April 2024
• Receive, transcribe, and execute physician orders.
• Administer medicine via IM, SQ,
• Administer immunizations
• Nebulizer as ordered.
• Obtain vitals, HPI and medical history of infants and adults.
• Obtain blood and urine specimen needed for ordered tests.
• Managed patient medical records by accurately documenting information in electronic health record systems
• Scheduled appointments for patients, coordinating with other departments as needed
• Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
• Educated patients on medication instructions, post-treatment care, and preventive measures
• Assisted physicians and nurses in patient examinations, procedures, and treatment
• Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
• Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
• Contributed to a positive work environment through effective communication with colleagues
• Collaborated with the pharmacy department to ensure timely prescription refills for patients
• Safely disposed of biohazardous waste materials according to established protocols
• Managed multiple tasks simultaneously while maintaining attention to detail and accuracy
• Demonstrated empathy and professionalism when dealing with patients from diverse backgrounds or those experiencing distressing situations
• Demonstrated proficiency in performing electrocardiograms (EKGs) accurately and efficiently Medical Assistant/Phlebotomist
Kansas Medical Associates-Wichita, KS
February 2013 to August 2019
• Receive, transcribe, and execute physician orders.
• Administer medicine via IM, SQ, Nebulizer as ordered.
• Obtain vitals, HPI and medical history of infants and adults.
• Obtain blood and urine specimen needed for ordered tests.
• Performed Allergy Tests and scored results for physician. Medical Assistant/Phlebotomist
Cleveland Heart Lab-Wichita, KS
August 2017 to December 2017
• Obtain blood and urine specimen needed for ordered test.
• Ensure that paperwork was completed properly
• Ensure specimen was packaged properly for shipment Medical Assistant
Capstone Diagnostics-Wichita, KS
December 2016 to November 2017
• Obtain urine specimen needed for ordered tests.
• Ensure paperwork was completed properly.
• Ensure specimen was shipped properly.
Education
Certificate in Medical Assistant/Xray Tech
Heritage College - Wichita, KS
January 2012 to February 2013
Skills
• Experience Administering Injections
• Triage
• Patient Care
• Medical Scheduling
• Computer Operation
• Vital Signs
• Phlebotomy
• Venipuncture
• Medical Office Experience
• Laboratory Experience
• Medical Records
Certifications and Licenses
CPR Certification
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