Medical Assistant Data Entry

Ileana Monge

Chicago IL *****

**********@*********.***

(872)319- 4821

Summary

Well-rounded and goal-driven professional receptionist with strong background managing busy reception areas

and multi-line telephone systems. Highly skilled at handling patient issues and answering questions. A team

player who is also bi-lingual. Fluent in Spanish and English.

Education and Training

Medical Assistant Diploma Lincoln College of Technology- Melrose Park, IL April 2024

License: Phlebotomy Malcolm X College Chicago, IL February 2018

CNA Program: Nurse Assistant Saint Mary of Nazareth Hospital Center Chicago, IL March 2012

Skills

Fluent in English and Spanish

EKG’s

Phlebotomy

Injections

Patient Vital Signs

HIPPA and OSHA

Urinalysis

CPR Certified

Specimen Collection

Exam Room Set Up

Microsoft Word and Excel

Data entry

Dedicated team player

Recordkeeping and bookkeeping

Detail-oriented

Results-oriented

Strong problem solver

Organization and efficiency

Medical Terminology

Results-oriented

Self-directed

Experience

Warehouse Lead Clerk January 2021 to April 2023

C.H. Robinson -Desplaines, IL

Handled BOLs, while maintaining to communicate with other companies regarding inbound and outbound shipments

Checked if freight can be released to drivers for pick up

Weekly inventory of the warehouse to assure all freight was accurate

Helped other members of my team and keeping a clean safe work environment

Created manifest for shipping containers.

Checked drivers in for picking up and loading freight

Medical Receptionist March 2014 to 2021

Presence Saints Mary and Elizabeth Medical Center, Saint Mary Campus Chicago, IL

Straightened up the waiting room so that it remained neat and organized

Set up appointments for physician visits and procedures using calendar software

Observed strict HIPAA guidelines at all times according to company policy

Pleasantly greeted each patient and offered the desk sheet for easy sign-in

Processed patient payments and scanned identification and insurance cards

Communicated with all partners throughout the practice including physicians, nursing staff, technicians and

medical assistants

Entered patient information including insurance, demographic and health history into the system to ensure that all

records were up-to-date

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