Operations Manager Business, logistics
Resume:
Troy A. Bryant
Raleigh, North Carolina
*********@*****.***
Seasoned Supervisor with 15+ years of experience in business management. PROFESSIONAL EXPERIENCE
I. SMITH MEDIA SUITE, RALEIGH, NC
Business Operations Manager, March 2021-Present
Manage all business operations of I. Smith Media Suite including:
• Setting and overseeing the budget
• Consulting with clients and scheduling appointments
• Conducting surveys to evaluate clients' experience
• Strategizing and creating a business expansion plan
• Marketing and advertising the business to potential clients A&E ENTERPRISES, RALEIGH, NC
Assistant Supervisor/Lead Driver, March 2019-September 2021
• Supervise nightly operations
• Route management of drivers
• Perform and maintain pre-post truck trips check
• Problem solve truck maintenance issues
• Perform employees audits
PEST & TERMITE CONSULTANTS, RALEIGH, NC
Pest Technician, January 2017-March 2019
• Checked and maintained a pest free environment for customers.
• Facilitated and carried-out bed-bug inspections and extractions.
• Familiarity with bait checks and Vapor Barrier installation. HOME TEAM PEST CONTROL, RALEIGH, NC
Pest Technician, November 2014-December 2016
• Checked and maintained a pest free environment for customers.
• Facilitated and carried out bed-bug inspections and extractions.
• Familiarity with bait checks and Vapor Barrier installation. UNC HOSPITAL, CHAPEL HILL, NC
Sterile Processing Technician, October 2014-November 2014
• Arranged instruments and supplies in a convenient manner appropriate for storage areas.
• Sterilized instruments and other medical supplies as outlined in the policies and procedures.
• Collected instruments at the end of each case for cleaning and sterilization.
• Carried out sterilization according to policy including packaging and wrapping for sterilization loading, sterilized, and disinfected equipment for proper processing.
• Worked and performed duties in the De-Contamination area.
• Identified and maintained surgical instruments according to surgical requests. ARCHER WESTERN, ALEXANDRIA, VA
Laborer, July 2014-September 2014
• Assisted with building bridges utilizing hand-tools, drills, and ladders.
• Team Leader.
HOME TEAM PEST CONTROL, RALEIGH, NC
Pest Technician, August 2013-July 2014
• Checked and maintained a pest free environment for customers.
• Facilitated and carried out bed-bug inspections and extractions.
• Familiarity with bait checks and vapor barrier installation. WAKE MEDICAL HOSPITAL, RALEIGH, NC
Environmental Health Technician, February 2013-August 2013
• Maintained a safe and clean internal environment.
• Maintained the up-keep of facilities.
• Disposal of hazardous materials.
REX HEALTHCARE, RALEIGH, NC
Sterile Processing Technician Intern, August 2012-September 2012
• Arranged instruments and supplies in a convenient manner appropriate for storage areas.
• Sterilized instruments and other medical supplies as outlined in the policies and procedures.
• Collected instruments at the end of each case for cleaning and sterilization.
• Carried out sterilization according to policy including packaging and wrapping for sterilization. loading, sterilized, and disinfected equipment for proper processing.
• Worked and performed duties in the Decontamination Area.
• Identified and maintained surgical instruments according to surgical requests. HARKER RESEARCH COMPANY, RALEIGH, NC
Call Center Representative, March 2008-September 2009
• Conducted music surveys in various states.
• Utilized technology to share music with potential consumers.
• Completed the appropriate paperwork.
PEACHES AND CLEAN, CLEANING SOLUTIONS, RALEIGH, NC Co-Owner/Operations Manager, March 2008-August 2012
• Business Management, Marketing, and Accounting.
• Managed job-site inspections, facilitated hazmat, and construction cleanup teams.
• Implemented local community and government relations initiative.
• Performed managerial duties as such: Payroll, accounting, scheduling, and insurance.
• Social services for employees, intro-organizational growth, and development. TERMINEX, DURHAM, NC
Sales Associates/Pest Technician-Bedbug Inspector, January 2009-March 2010
• Checked and maintained pest free environment for customers.
• Facilitated and carried out bed-bug inspections and extractions.
• Familiarity with bait checks and vapor barrier installation. USA BABY-CHILD SPACE, CARY, NC
Warehouse/Receiving Manager, September 2007-May 2008
• Managed and maintained functional retail warehouse.
• Received merchandise and maintained proper inventory documentation.
• Processed and maintained customer order logs and facilitated merchandise assembly.
• Planned and scheduled shipping dates.
TELEFLEX MEDICAL, DURHAM, NC
Forklift Operator/Receiving Analyst, October 2006-March 2007
• Operated stand-up, standard upright, and other transportation forklift machinery.
• Utilized UPS Work and Oracle Shipping Software to establish technical shipping routes.
• Handled and inspected the integrity of medical instruments and supplies. LOWES HOME IMPROVEMENT, RALEIGH, NC
Delivery Driver/Appliance Installation Specialist, April 2005-July 2006
• Installed large and small household appliances.
• Facilitated daily route management.
• Warehouse inventory and receiving.
• Facilitated in-home customer service to clients.
• Retrieved and facilitated small repair on warranty items. EDUCATION
Miller-Motte College, Cary, NC
Certificate, Sterile Processing Technician, May 2011-May 2012 Wake Technical Community College, Raleigh, NC
Computer Science, (EMT) Emergency Medical Technician, May 2003-May 2005 TECHNICAL SKILLS
• Internet, Networking
• Computer
• Microsoft Office
REFERENCES
Professional, Mr. Kirk Matthews, Manager, A&E Enterprises, Raleigh, NC, 919-***-**** Personal/Professional, Mrs. Irecka Smith Bryant, Owner, I. Smith Media Suite, Raleigh, NC,
Personal, Mr. Maurice Cotten, Professional Truck Driver, US Foods, Zebulon, NC,
Professional, Ms. Candace Montague, Director, Career Services, Miller-Motte College Cary, NC, 919-***-****
Professional, Ms. Melissa Rowland, Former Director, Career Services, Miller-Motte College Cary, NC, 919-***-****
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