Customer Service Project Manager
Resume:
John Patron
Stratford, CT *****
***********@*****.***
Summary
Skilled researcher and coordinated self-starting problem solver experienced in academic publication and technical administration. Experienced project manager with years of hand on direction. Resourceful customer service representative. Professional demeanor and a focused work ethic. Committed to accuracy, productivity, and growth.
Skills
●Customer service
●Administrative organization
●Team management
●Project direction
●Academic research expertise
●Compositional drafting
●Technical writing
●Computer literate
Employment
Lisa’s Catering 2024-
Kitchen Prep/Delivery/Dishwasher
●Food Handling
●Customer Service
●Money Handling
Cody-White Funeral Home 2024-
Funeral Ambassador
●General funeral service hospitality
Rotair Aerospace Corporation 2022-2023
Technical Data Administrator
●Administered library of physical military and company blueprints and proprietary digital database
●Scanned and converted physical blueprints to digital database
●Shared and distributed physical and digital copies in accordance with U.S. government compliance procedures
●Compiled specification requests for purchase from U.S. government
●Input received specifications into database
●Recovered missing digital files after database upgrade
Woodbridge Social 2022
Dishwasher
●Consistent quality output during high load/stress situations/environment
●Concise communication skills
●Maintained cleanliness in back of house
●Received incoming shipments and organized shipments in storage
Caregiver 2020-Present
●Maintenance of household
●Administered post-operation after care
●Provided transportation services
●Provided emotional welfare
●Oversaw household finances
Minute Men Cleaners, 2019
Front/Back End Production Worker
●Stored finished production items in an organized system
●Input organized system inventory
●Prepared organized production items for shipment and delivery
●Sorted customer items into computer system
●Front End Customer Service
●Customer Acquisition/Upsell
Bunnell High School Library, 2013-2015
Library Front Desk Clerk
●Checked books and other materials in/out of library
●Sorted and shelved books
●Help librarian organize materials
●Assisted students locating books and other materials
●General A/V and IT knowledge
Rose Landscaping 2012-2014
Executive Assistant
●Literate with physical and computer filing processes
●Maintenance of sanitation standards
●Provided customer service for inbound and outbound calls
La Caguena Restaurant, 2011-2013
Busser/Dishwasher
●Performed serving, cleaning and stocking duties
●Cleaned dishes, tables and chairs
●Maintained restaurant cleanliness
Education
Bachelor of Fine Arts in English- Southern Connecticut State University 2015-
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