Home Health Administrative Support
Resume:
CRYSTAL SIZEMORE
Memphis, MO **555
*********@*******.***
SKILLS/TOOLS
Administrative Assisting Administrative Support Elderly Care Work
General Office Home Health Care
Microsoft Word Multi-line Phone PowerPoint
Reception Work
Scanner Windows
Excel
EMPLOYMENT HISTORY
Employer: Insight Partnership Group
Location: Ottumwa IA
Title: Service Coordinator
Dates: 07/2022-Present
Description: Responsible for interviewing, hiring, and training new staff. Provide oversight in making sure all staff are familiar with and adhering to state and company policies and procedures. Responsible for ensuring all staff are providing appropriate intentional services to members. Promptly responding to any concerns expressed by individuals, staff, families, case managers, the central point of coordination administrator, etc. Respond to emergency situations promptly and assertively. Complete and keep up-to-date required charts and documentation. Ensure consistent and valid applicable forms. Complete site QA’s. Develop and implement appropriate remediation plans. Attending ICP/Progress, SIS, Inter-Disciplinary, etc. meetings. Participate in the development of Individual Program Plan in conjunction with the served individual and the interdisciplinary team. Complete monthly reports. Complete initial and annual assessments for all individuals. Provide direct services as needed. Participate in on-call rotation. Complete other duties as assigned. Facilitate monthly staff meetings/in-services. Facilitate monthly member/site meetings.
Employer: The Blessing Center
Location: Edina, MO
Title: Residential Care Coordinator
Dates: 11/2021-04/2022
Description: Responsible for interviewing, hiring, and training new staff. Provide oversight in
making sure all staff are familiar with and adhering to state licensing laws as well as HRW
policies and procedures. Responsible for making all appointments for residents and ensuring
transport is set up for appointments.
Participate as an active member of the treatment team by helping to identify client’s strengths,
needs, abilities and preferences.
Ensure that all program expectations and rules are adhered to, and report behaviors to supervisor,
which will assist with therapeutic interventions.
Adhere to all medication policies and work with trained nursing staff to ensure all medication
policies are followed.
Assist in admission/orientation process including obtaining vital signs if applicable, safety search
of residents.
Assist and educate residents in performing daily activities as needed.
Employer: Community Action Partnership of Northeast Missouri
Location: Wayland, MO
Title: Center Supervisor/Family Advocate
Date(s): 11/2019 – 07/2021
Description: Responsible for making sure all staff are fulfilling their duties as described in their
individual job description. Responsible for making sure staff are following all state licensing
requirements and well as Head Start requirements.
Responsible for creating a relationship with assigned children and their families to support them
through difficult situations and provide parenting guidance. Assist families in reaching out to
community programs for which they are eligible and act as a liaison for the family and these
programs.
Interview, question, and write reports about families and children; make recommendations for
programs and community involvement; and help families through education and guidance.
Collaborate with supervisors and other advocates.
Employer: Preferred Family Healthcare
Location: Kirksville, MO
Title: Community Support Specialist
Dates: 12/2018-05/2019
Description: Provide a holistic, person-centered care with emphasis on personal strengths, skill
acquisition and harm reduction, while using stage-wise and motivational approaches that
promote active participation by the individual in decision making and self-advocacy in all
aspects of services and recovery/resiliency.
Use interventions, based on individual strengths and needs, to develop interpersonal/social,
family, community and independent living functional skills including adaptation to home,
school, family and work environments when the natural acquisition of those skills is negatively
impacted by the individual’s mental health and /or substance use disorder.
Facilitate and support recovery/resiliency through activities including: defining
recovery/resiliency concepts in order to develop and attain recovery/resiliency goals; identifying
needs, strengths, skills, resources and supports and teaching how to use them; and identifying
barriers to recovery/resiliency and finding ways to overcome them.
Provide information and education in order to learn about and manage mental illness/serious
emotional disturbance and/or substance use disorders including symptoms, triggers, cravings and
use of medications.
Employer: Preferred Family Healthcare
Location: Kirksville, MO
Title: Assistant Residential Coordinator
Dates: 07/2018-12/2018
Description: Responsible for interviewing, hiring, and training new BHT’s. Provide oversight in
making sure all staff are familiar with and adhering to state licensing laws as well as PFH
policies and procedures for RCF Department, Adolescent and Adult Drug and Alcohol
Treatment Department.
Participate as an active member of the treatment team by helping to identify client’s strengths,
needs, abilities and preferences.
Ensure that all program expectations and rules are adhered to, and report behaviors to supervisor,
which will assist with therapeutic interventions.
Adhere to all medication policies and work with trained nursing staff to ensure all medication
policies are followed whether client/patient administered or PFH associate administered
Assist in admission/orientation process including obtaining vital signs if applicable, safety search
of client/patient and belongings and collecting any urine/lab specimens for testing.
Assist and educate clients/patients in performing daily activities as needed
Employer: Preferred Family Healthcare
Location: Kirksville, MO
Title: Lead Behavioral Health Technician
Dates: 12/2015-07/2018
Description: Responsible for interviewing, hiring, and training new BHT’s. Provide oversight in
making sure all staff are familiar with and adhering to state licensing laws as well as PFH
policies and procedures.
Participate as an active member of the treatment team by helping to identify client’s strengths,
needs, abilities and preferences.
Ensure that all program expectations and rules are adhered to, and report behaviors to supervisor,
which will assist with therapeutic interventions.
Adhere to all medication policies and work with trained nursing staff to ensure all medication
policies are followed whether client/patient administered or PFH associate administered
Assist in admission/orientation process including obtaining vital signs if applicable, safety search
of client/patient and belongings and collecting any urine/lab specimens for testing.
Assist and educate clients/patients in performing daily activities as needed
Employer: Preferred Family Healthcare
Location: Kirksville, MO
Title: Behavioral Health Technician
Dates: 12/2015-11/2016
Description: Participate as an active member of the treatment team by helping to identify
client’s strengths, needs, abilities and preferences.
Ensure that all program expectations and rules are adhered to, and report behaviors to supervisor,
which will assist with therapeutic interventions.
Adhere to all medication policies and work with trained nursing staff to ensure all medication
policies are followed whether client/patient administered or PFH associate administered
Assist in admission/orientation process including obtaining vital signs if applicable, safety search
of client/patient and belongings and collecting any urine/lab specimens for testing.
Assist and educate clients/patients in performing daily activities as needed
Provide client/patient transportation as needed.
EDUCATION
School: Ashford University
Location: Clinton, IA
Degree: Bachelors
Date(s):
Major: Health Care Administration
School: SCR-1
Location: Memphis, MO
Degree: High School Diploma
Date(s): 05/21/2001
Major: General Education
LICENSES/CERTIFICATES
CPR/First Aide
Level 1 Medication Aide
REFERENCES
Tina Lapsley
Special Education Teacher/Former Co-worker
Arbela MO 63432
Christine Martin
L.P.N/Former Co-worker
Greentop MO
Sara Livingston
Former Co-worker
Kirksville MO 63501
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