Air Conditioning Customer Service

JAMES SPEED

New York, NY ***** 919-***-**** **********@*****.***

EDUCATION

APEX Technical School

Long Island City, NY -- Sept. 2024

***-**** *** ************ *** Refrigeration Training Certificate Program

Principles of Electricity • Principles of Refrigeration • Electrical and Mechanical Troubleshooting • Electric Motors and Control • Performance Evaluation of Appliances • Service and Repair • Maintenance Techniques • Test Equipment • Commercial/Industrial Refrigeration • Troubleshooting Techniques • System Evaluation of Domestic Refrigeration and Window A/C Units • Electrical Schematic Reading

ABILITIES

Air Conditioning and Refrigeration Repairs, Services, and Installation: Commercial and domestic repairs, pressure enthalpy diagrams, troubleshooting domestic units and pump down systems; general maintenance on air conditioning parts, disassembling and reassembling air conditioning units, welding, drafting, lay out man and leading man

Equipment: Gauge manifold, vacuum pump, recovery pump, recovery tank, nitrogen tank, ohm meter, nut drivers, charging cylinder, braze copper, electrical pliers, clamp-on, multi meter, screwdrivers, pliers, compressor analyzer, and acetylene torch for brazing

PROFESSIONAL SKILLS

Hard Working

Responsible

Reliable

Team Player

Dedicated

Customer Service

Professional Etiquette

OBJECTIVE:

To obtain a challenging position in the Air Conditioning and Refrigeration Industry utilizing my acquired knowledge and experience while gaining an opportunity for professional growth and advancement.

CERTIFICATIONS/LICENSES

OSHA 30-Hour Construction Safety & Health Card

SST 10-Hour Site Safety Training Card

Valid NYS Driver’s License

EPA 608 Universal Certification

F60 Fire Guard for Torch Operations

G 60 Torch Use of Flammable Gases

900 Hour Air Conditioning and Refrigeration Certification-Top Tech Awards

WORK HISTORY

Careful Bus Co., Mechanic Assistant Helper 03/23-06/23

Brooklyn, NY

Dispatched service Technicians

Completed warranty claim reports

Completed customer shipping and receiving requests.

Maintained a computerized tracking system of all customers orders

Broadway Housing Communities, Facility Staff 02/22-10/22

New York, NY

Fully restore and sanitize apartments.

Perform basic HVAC, plumbing and electrical work when necessary.

Oversee the regular operation of the boiler/ furnace and gas heat.

Perform light construction duties including fixture installation, drains and sewage line stoppage.

Colombia University Facilities, Heavy Cleaner 05/19-10/19

New York, NY

Moving materials and furniture as required.

Strip and wax floors with cleaning equipment.

Polish marble and brass fixtures.

Madison Security Company, Security Guard 11/17-05/19

Bronx, NY

Meet guest and direct them to designated areas.

Versed with building procedures and post orders.

ABM Industries, Maintenance /Cleaner 04/15-10/17

New York, NY

Basic maintenance repairs.

Clean and maintain carpets and hard surface floors.

Cree Led Lighting Co., Assembler 09/14-02/15

Durham, NC

Performed standard tasks such as component installation, optical alignment, electrical wiring, hand soldering and cable harnessing on sub-assemblies.

Xerox, Pension /401K Benefit Specialist 07/98-03/14

Cary, NC

Rollover qualified IRA accounts, assisted employees with loans and withdrawals, calculated and mailed out checks.

Educated employees on fund reallocations, value of shares, vested account balances, pre-tax and after-tax earnings.

Prepared financial estimate, research calculations for retirement packages.

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