Customer Service Data Entry
Resume:
Tawni Lopez
Georgetown, TX *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
CCR
All Web Leads, Inc. - Austin, TX
April 2020 to Present
Warm transfers.
Cold transfers.
Customer service.
Works with insurance leads.
Leads consumers to the customer/agent.
Driver
Amazon Flex - Austin, TX
November 2019 to Present
• Scan in packages for pick up
• Deliver packages to their location in my route
• Return undelivered packages
Housekeeper
Bel Air At Teravista - Round Rock, TX
August 2019 to March 2020
Cleaning and sanitizing of resident's rooms and facility Bail Bond Agent
ACTION BAIL BONDS - Georgetown, TX
January 2018 to July 2019
• Phones
• Filing
• Faxing
• Scanning and emailing paperwork
• Captivate system for clients profiles
• Closing out clients bonds
• Data entry
• Filing 1716s
• Filing surrenders
• Searching and updating court dates
• Experience with county and out of county cases
• Writing bonds
• Money handling
Professional House Cleaner
Welcome Home Cleaning - Georgetown, TX
August 2016 to December 2016
• Professional house cleaning duties
• Deal with money for the company
• Also did some commercial cleaning for the company Lead Server/Hostess
Bbs Home Cooking - Georgetown, TX
August 2010 to December 2015
• Serve customers
• cash handling
• food services.
Front desk agent
Vista hotel/ Hampton inn - Round Rock, TX
August 2015 to September 2015
Responsibilities
• Reservations
• phones
• check in check out
• making keys
• assigning rooms
• down time reports
• high balance reports
• cash handling
• data input
• call around log to compare rates
• reg cards
• filing faxing
Accomplishments
I had never worked at a hotel before this one and I love it I was a fast learner and have accomplished a lot in the small amount of time iv been there. I'm just not getting full time hours and I need a full time position.
Skills Used
Communication customer service
Bond assistant
Freedom bail bonds - Georgetown, TX
November 2009 to July 2010
• Data entry
• phones
• faxing
• filing
• assist criminals with boding out of jail.
Tanning Consultant
Exotic tan - Georgetown, TX
July 2009 to November 2009
• Phones
• checked in customers
• cash handling
• cleaned salon.
Professional House Cleaner
Cleaning Authority - Round Rock, TX
May 2008 to August 2009
• All duties of professional house cleaning.
Front Desk Receptionist/Assistant office manager
Four star home health - Georgetown, TX
August 2007 to August 2008
• Phones
• faxing
• filing
• Data entry
• insurance verifications.
Education
High School Diploma
Richarte High - Georgetown, TX
2006 to 2007
Skills
• Front Desk
• Guest Service
• Customer Service
• Reception
• Front Office
• Customer Service
• Front Desk
• Front Office
• Guest Service
• Reception
• Microsoft Office (10+ years)
• Excel basics (1 year)
• Microsoft Word (10+ years)
• Communications (10+ years)
• Organizational Skills (10+ years)
• Time Management (10+ years)
• Administrative Assistant (3 years)
• Communication skills (10+ years)
• Typing
• Hotel experience
• Windows
• Supervising experience
• Laundry
• Clerical experience
• Residential cleaning
• Warehouse experience (1 year)
• Intake inventory (Warehouse) (1 year)
Certifications and Licenses
Driver's License
Contact this candidate