Customer Service Quality Control
Resume:
Jabad Johnson
************@*****.***
Rochester, NY 14605
SUMMARY: A reliable and detail oriented professional with experience in quality control and manufacturing who demonstrates exceptional customer service and time management. I maintain a healthy work ethic and the ability to assume a leadership role among my peers, while also working well within a team environment.
SKILLS:
MS office Bilingual Electrician helper
Communications Time Management Management experience
WORK HISTORY
Language and MS Office Training - Wyoming, NY 2018 – 2021
Trainer
●Taught MS Office suite – assisted students getting their certification
●Sign language interpreter (ASL)
oAssist hearing impaired at appointments, i.e. store runs, meetings, conferences, school, etc..
oInterpret Spanish for the hearing impaired (same as above)
Corcraft – Comstock, NY 2009 – 2017
Product packager
●Packaging soap bottles and placing them in shipping totes for shipment
●Manufacturing hand sanitizer as a result of the COVID-19 pandemic
Administrative Clerk
●Operating packaging machines such as soap presses label makers
●Maintaining shipping and receiving logs for inventory purposes
●Order placement – Inventory Control
●Track shipping
●Managed payroll
Lab technician
●Working in the chemical lab to develop soap mixtures and testing them for approval
oSupport to define new and less expensive products supporting cost reduction and better quality products
●Performing quality assurance and control procedures
oOperate all measuring tools
●Develop and document all SOPs for all processes
Tailor – Danemora, NY 2007 – 2009
Tailor
●Operated all sewing machines
oCloths (pants, shirts, coats, etc..)
oOperated button hole and button install machines
oInstalled zippers in coats and pants
EDUCATION
GED – Okeechobee, Fl. 2006
Certified Electricians Helper 2006 - 2007
●Experience in fundamentals of electricity and electronics
●Code interpretation, installation of circuits and controls
●Utilizing testing equipment to troubleshoot circuits
●Interpreting architectural drawings and wiring schematics
Certified Law Clerk 2016
YAMTEP 2022
●Blue Print reading and applied shop math
●Precision measuring equipment (calipers)
●Forklift Training/ License
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