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CONTACT
Marion, OH *****
*************@*****.***
SKILLS
Accounts Payable
Outlook
Data inputting
Word
Credit and collections
Investigative research
Accounts Receivable
Relationship building
Microsoft Excel
Spreadsheets and journal entries
SYSTEM KNOWLEDGE
Epic
Relay
Microsoft Office
Excel
Outlook
Word
Professional with experience in managing accounts receivable processes. Proficient in invoice processing, payment tracking, and resolving discrepancies. Strong focus on team collaboration and achieving financial goals. Reliable and adaptable to changing business needs. Skilled in using accounting software and maintaining effective communication.
WORK HISTORY
January 2025 - Current
Paid Training Goodwill Industries, Marion, OH
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
January 2018 - August 2022
Accounts Receivable Specialists OhioHealth Homecare, Columbus, OH
Escalation sheet-manage and maintain escalation sheets for problem accounts with assigned payers
Adjustment sheets-manage and maintain for daily adjustments on accounts
Miscellaneous reports- review and complete all received reports and return in timely manner
Appealing and Reconsiderations for assigned managed Medicaid's
January 2014 - March 2017
Accounts Receivable Specialists Medical Billing Experts, Columbus, OH
Manage daily reports accuracy and payment
Review Self-Pay patients to verify if patient has Medicaid eligible or HCAP/ Charity
Hospital Registration
Conducted periodic account reconciliations to identify potential errors or discrepancies in billing or payments received
September 2012 - August 2014
A/R Specialists Frederick Smith Clinic, Marion, OH
Registration for hospital patients for x-ray claims
Followed all company policies and procedures to deliver quality work.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
May 2012 - December 2013
Medical Biller Mount Carmel Clinic, Columbus, OH
Filed and updated patient information and medical records.
Collected payments and applied to patient accounts.
Implemented quality control measures to identify potential errors before submitting claims, reducing rejections significantly.
Resolved discrepancies in accounts receivable reports, contributing to improved cash flow management.
EDUCATION
March 1994
Certificate of Completion- Office Related Skills
· Madison Adult Education-Mansfield, Ohio 8/93-3/9, Mansfield, OH
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LUCINDA JOHNSON