Tracy Ray Craft
Leesport, PA 19533 610-***-****
EDUCATION: Bachelor of Science in Business Marketing, Southern Oregon State University, Ashland, Oregon. September 1981- June 1985.
EMPLOYMENT HISTORY:
December 2003 – Present
Optum/Change Healthcare,2211 Quarry Dr, West Lawn PA
Remote AR Specialist (PART-TIME 25-30 HOURS PER WEEK)
Duties: High volume patient calls for demographics, insurance verification, and payment status. High volume daily posting of incoming patient and insurance payments. Reviewing daily/monthly receivable reports confirming all reports balance against incoming receivables. Worked AR and credit reports for resolution. Research changes to federal and state insurance laws for possible future impact on receivables.
October 2022 – Present
Present Willow Brook Nursing Home, 120 Trexler Ave, Kutztown PA
Business Office Manager (FULL TIME 40 HOURS PER WEEK)
Duties: Working with State of PA and the families of residents to complete the PA State application to cover a residents stay in a nursing home. Working bi-weekly reports on status of income and making the needed phone calls to follow-up on outstanding balances. Overseeing the distribution of funds from resident trust accounts, and working any other financial requests from administrative staff.
SOFTWARE SKILLS:
Production Software: Word, Excel
Communication Software: Outlook, Teams
Browser Software: Firefox, Google Chrome, Microsoft
Billing Software: Cerner, MDIV, and Medical Manager
REFERENCES UPON REQUEST