Supply Chain Management

Preston Tofstad

• Dayton, OH *** Woolery Lane *5415• 937-***-**** • *********@*****.***

Professional Summary

Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with a proven history of solutions-oriented problem-solving. Energetic university student with upcoming Bachelor of Supply Chain Management. Detail-oriented and motivated to stay on task, meet aggressive timelines and accomplish goals. Strong analytical and organizational skills within industry.

Skills

●Operations support

●Administrative tasks

●e-Commerce

●Vendor management

●Customer Service

●Team skills

●Excel

●Account Management

●Logistics management

●B2B

●Database Management

●Project management

●Sales

●Inventory Management

●Microsoft Office Experience

●Oracle Experience

●Purchasing

●Procurement

●Sourcing

Work History

Account Specialist, 01/22 to current

Fastenal, Dayton, Ohio

Client Management: Act as the primary point of contact for assigned accounts, addressing their needs, resolving issues, and ensuring overall satisfaction.

Sales and Growth: Identify opportunities to upsell or cross-sell Fastenal products and services, aiming to increase account revenue and expand market share.

Product Knowledge: Maintain a deep understanding of Fastenal’s product offerings and services to provide informed recommendations and solutions to clients.

Order Management: Oversee the order process from initiation to fulfillment, ensuring accuracy and timely delivery.

Reporting and Analysis: Track account performance metrics, analyze sales data, and provide insights to optimize account management strategies.

Customer Support: Offer support and solutions to address client concerns, troubleshoot issues, and enhance the overall customer experience.

Collaboration: Work with internal teams, such as logistics, inventory, and procurement, to ensure client needs are met and to facilitate smooth operations.

Market Research: Stay informed about industry trends, competitor activities, and market conditions to better serve clients and position Fastenal’s offerings effectively.

Associate's Degree: Business Administration, Completed: 05/2020

Sinclair Community College

Bachelor's Degree: Supply Chain Management, Completed: 05/2023

Wright State University

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