Executive Assistant Customer Service

Jane Sanchez

559-***-****

*************@*****.***

www.linkedin.com/in/sanchezjane17

Highly competent professional that can be trusted with the most confidential projects. Ability to structure and organize tasks & projects. Create, streamline and implement processes to achieve goals more efficiently. Successful communication within the Agricultural community, with an understanding of their needs and demands. Outgoing personality, with the ability to connect with a vast range of people. Helping clients identify the products & services they need, with persistence in obtaining communication with the decision makers. Skills

• Advanced Microsoft Office

• Excellent Customer Service

• Planning Corporate Events and Meetings

• Problem Solving

• Manage Files, Records, & Documents

• Accounting Functions

• Ability to work with C Suite Level

• Executive Assistant with high level confidentiality

• Banking Experience within all areas of the Bank

• Sales Support at all levels

• Delivering Excellent Customer Service

Executive Assistant to the CEO

Meras Water Solutions April 2024 – November 2024

(seasonal position)

Job Duties

• Planning Meetings and Calendar Management

• Working with Marketing Company to develop Company needs

• Event Coordinator – World Ag Expo, Etc.

• Office Manager

• Planning Fundraising Event – Trap Shoot

• Coordinating Meetings for the Management Team

• Corporate Travel

• Sales Support as needed

Administrative Assistant – To The Regional Operations Director Grundfos Pumps October 2021 – August 2023

• Budget and Expense reporting

• Client / Sales Team Relations

• Events

• Marketing within Grundfos

• Working with Employees both Internationally and locally

• Working with Denmark Executives

• Communications

• Tours of Plant – Logistics

• Calendar management

• Meetings – Logistics

• Travel for Fresno Management Team

• ERG Team Member for Global and USA Teams

Job Duties

• Calendar Management for the Director and his Direct Reports

• Events – Holiday Party & Monthly celebrations

• Organize and Schedule Meetings for all Supervisors and Guests

• Organize Meetings for Denmark Executives and their teams

• Assisting with travel needs for Denmark and other Foreign Country Employees

• Customer Service – within the Company

• Coordinating Factory Tours and Visits

• Travel arrangements for Director and Supervisors, sometimes guests.

• Communications within the Plant and to the Global Employees

• Confidentiality always

• Budget & Expense reporting for the Regional Operations Director

• Expenses entered via Concur

Sales & Marketing Coordinator

CalCom Energy September 2015 – March 2019

• Marketing

• Sales Support

• Salesforce

• Deliver Excellent Customer Service

• Client / Customer Relations

• Trade Show Management

Job Duties

• Assistant to the VP of Sales & Marketing, CEO & Chief of Staff

• Conserve VP’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information

• Maintain confidential documents

• Maintain appointment schedules by planning and scheduling meetings, conferences, and travel

• Coordination of office equipment needs and supplies

• Achieve marketing and sales operational objectives

• Making phone calls to potential clients, identifying their needs and scheduling appointments

• Meet marketing and sales financial objectives by preparing schedules, analyzing information, and initiating corrective actions

• Manage coordination of trade show events

• Maintains customer confidence straightening the client/customer relationship

• Planning and coordinating upcoming events for the Sales team to attend

• Coordinated the company Holiday Party, special events and luncheons Executive Assistant/Event Coordinator

PureSense (Now Jain Irrigation) – Fresno, CA. September 2011 – December 2014 Job Duties

• Assistant to company Executives

• Maintained confidential documents

• Maintained appointment schedules by planning and scheduling meetings, conferences, and travel

• Coordination of office equipment needs and supplies

• Assisted in achieving sales and marketing objectives with certain projects

• Manage coordination of trade show events

• Maintains customer confidence straightening the client/customer relationship Additional Work Experience:

Union Bank of California (10 years in various Branch Level responsibilities) Educational Employees Credit Union (1 year – left for opportunity with Union Bank) References from CEO’s and Executive Leaders are available on my LinkedIn Page. Upon request, I am able to provide email and/or phone numbers for them as well.

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