Operations Manager Customer Service

ANDRE CRUEL

CONTACT

H: **** Mahogany Dr

Landover Md. 20785

P: 202-***-****

E: ***********@*****.***

PROFILE

Managed janitorial operations on various sites and coordinated cleaning staff. Common duties are checking if facilities and equipment are cleaned correctly, assigning tasks, investigating client complaints, ordering supplies, creating schedules, and training employees.

SKILLS

POWER TOOLS

CUSTOMER SERVICE

CONSTRUCTION

BUILDING MATERIALS

MICROSOFT OFFICE

MANAGEMENT

CARPENTRY

EXPERIENCE

Fresh Start Restoration Services

Operations Manager

2017-2022

Oversee the unloading of trucks and safely moving product to limit equipment damage; Setting commercial kitchen equipment in place for connection to be made by contractor; Arrange and inspect the hanging of exhaust and condensation hoods & install curbs and fans; Scheduled routine cleaning of the kitchen hoods, ducts and exhaust fans; Hanging/securing of shelving, racking, and other wall or ceiling products (i.e. pot racks, chemical racks, fry cutters, etc.); Reading work orders; Schedule daily truck inspections and cleaning; Ensuring installations are properly secured in place; Inspecting installation with contractor and customer; Ensuring all work documentation is fully and accurately completed; Communicate with Site Supervisor on job progress; Reviewed submitted daily paperwork in a timely fashion; Accurately and consistently tracking expenses incurred during course of job project according to company procedures; Taking proper care of all company issued tools and equipment; Coordinate required safety and product training; · Adhere to all company safety standards and protocols

Final Touch Home Improvement

Construction Manager

2014-2021

Oversee all active construction sites, researched, prepared, submitted, and monitored all bids, while managing all relationships with vendors, subcontractors, and direct employees; Successfully completed rehabilitation and remodeling of various properties throughout DC, Md and Va; Ensured on-site safety program and monitor and inspected the work of contractors and other third parties; Created construction budgets, and provided the necessary documentation to be approved for funding of projects; Determined workflow and scheduling of in order to complete projects on time and under

budget.

EDUCATION

Booker T Washington

GED

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