Customer Service Specialist
Resume:
NATALIE HARRIS PARKER
CUSTOMER SERVICE SPECIALIST & ADMINISTRATIVE PROFESSIONAL
CONTACT
Saint Cloud, Florida.
***************@*****.***
EDUCATION & CERTIFICATION
EDUCATION - JOHN TYLER COMMUNITY
COLLEGE, SOUTHSIDE VIRGINIA COMMUNITY
COLLEGE
Ministry License
AmeriCorps Mentoring Certification
Administrative Professional, gener8tor
Skills Accelerator
SKILLS
Customer Service Excellence: Expert in
managing client interactions and ensuring
satisfaction.
Administrative Skills: Adept in handling
complex administrative tasks and maintaining
high standards of organizational efficiency.
Leadership and Coaching: Proven ability to
mentor, coach, and lead teams in a
motivational and supportive manner.
Problem Solving: Exceptional ability to
resolve issues with creativity and a positive
approach.
Communication: Strong verbal and written
communication skills, capable of engaging
diverse audiences.
PROFESSIONAL SUMMARY
Dedicated Customer Service Specialist and Administrative Professional with years of experience in high-volume business environments, specializing in management, relationship building, and team leadership. Known for exceptional communication skills, resilience, and the ability to foster positive change and support in community services. Proficient in Microsoft 365 and data recording, with a strong background in mentoring and coaching. Eager to contribute to team success through hard work, attention to detail, and excellent organizational skills.
PROFESSIONAL EXPERIENCE
Mentor, Restored Treasures Foundation Inc. 2021 – Current
● Distribute essential resources such as food and clothing to families in need.
● Foster a safe and positive environment for community members seeking change.
● Act as a referral source for social services, enhancing client access to necessary support.
● Maintain accurate records of client interactions and progress. Sales Strategy Developer, Express Clothing Stores 2024
● Implement innovative sales strategies to increase store profitability and customer retention.
● Build and maintain robust relationships with clients, ensuring a high level of repeat business.
● Analyze sales data to identify trends and opportunities for business growth.
Merchandiser/Mannequin Stylist, Q Fashions 2023
● Drive visual merchandising and styling efforts at a prominent retail location.
● Develop marketing strategies to enhance product visibility and appeal.
● Train and motivate team members on effective sales techniques and customer engagement.
Teacher & Instructor, Calvary Orlando 2016 – 2019
● Led educational programs for couples and conducted public speaking engagements.
● Managed administrative tasks, ensuring accurate record-keeping and data management.
Contact this candidate