Quality Assurance Qa Lead
Resume:
Michael Edwards
Studio City, CA 91604
***********@*****.***
Summary: QA Lead with over twenty five years of quality assurance
experience with extensive knowledge of automated functional, unit & end to
end testing and agile methodologies as well as leading integration and
regression testing, black and white box testing, manual, and compatibility
testing.
Technical Skills:
Certifications: Certified Product Consultant (CPC) in Quick Test Pro
Selenium Webdriver with PYTHON from Scratch + Frameworks
(Udemy)
Web Services Rest API Testing with SoapUI +Real time
Projects (Udemy)
Languages / Software: Agile Methodology, Scrum, Selenium, Python,
SoapUI, Groovy, HP Unified Functional Testing (UFT) (QTP)
9.2 & 11.5, Test Rail, JIRA, Quality Center, VB Script,
SQL, DevOps, Database Schema Testing, Data Modeling,
ServiceNow, Rational, Encompass, Visual Source Safe, XML,
DHTML, CSS, HTML, Visio, Adobe Photoshop, Adobe
Illustrator, QuarkXPress, Lotus Notes, development of test
plan, test strategy, test cases, and test scenarios
Professional Experience
Panoramic Health, Tempe, AZ (Remote): March 2022 - February 2024
Lead Quality Assurance Engineer
Managed testing for Panoramic Health nephrology data analysis group.
. Led testing effort for AWS to Azure migration.
. Identified and recommended Redgate software for SQL development and
testing.
. Ran backend comparison queries in SQL.
. Functional testing of Tableau dashboard data analysis program.
. Testing of new practice data uploads for data analytics and HIPPA
standards.
. Utilized DevOps for test cases and recording issues.
LA County Health Dept., Commerce, CA: November 2021 - March 2022
Lead Quality Assurance Analyst (Contractor)
Developed and implemented manual testing solutions for Los Angeles County
Health Information System.
. Created test plans and test cases for LA county COVID identification
and tracking system
. Identified logic errors in user stories and test plans.
. Used DevOps to create test cases and identify issues in the test cases
of other team members.
PennyMac Financial, Agoura Hills, CA: May 2019 - October 2021
Sr. Software Quality Assurance Engineer (Contractor)
Responsible for manual and automated testing analysis of mortgage software
(Encompass).
. Tested functional and regulatory changes to mortgage banking software.
. Managed offshore project deployment testing for mortgage system.
. Created complex test cases for multiple trigger functionality.
. Testing functional, regression, negative, and boundary testing of
upgraded systems.
. Writing up step by step bug reports and tracking the issues thru the
defect life cycle.
. Utilized Scrum Agile Methodology (Daily Scrum Meeting, Planning Poker,
Sprint Backlog, etc...)
V.E.R.(P.R.G), Glendale, CA: October 2015 - May 2019
Lead Quality Assurance & Support
QA Lead responsible for smoke, white box, black box, acceptance, and
regression testing on internal web based system that kept track of over 1
billion dollars of equipment in over forty locations in five countries
. Worked with users to identify issues from support tickets and assigned
to correct developers in Visual Studio.
. Wrote test cases and developed testing scenarios for automated and
manual regression tests.
. Led international testing team on various scrum projects in an agile
development environment.
. Applied cost benefit analysis for bug fix priority.
. Ran API tests in Postman
. Utilized SQL Server Management Studio to perform database testing on
new software versions.
. Created click-by-click training guide for internal product and order
tracking system.
. Managed weekend and midnight deployments, including rollbacks when
necessary.
Providence Saint Joseph Medical Center, Burbank, CA: October 2014 -
September 2015
Senior SQA Engineer
Led team that performed and analyzed automated and manual testing results
for the ICD-10 medical code change over.
. Tested ICD9 to ICD10 changes included changing from approximately
15,000 to 70,000 procedures and diagnostic codes for invoices and
remittances.
. Introduced standardized testing methodologies for new and existing
projects.
. Created and ran SQL queries to get test data for automated testing
runs.
. Created input files and ran automation programs on the EPIC Health
Record application.
. Analyzed automated tests results.
. Created and updated test plans and test results in HP Quality Center.
Marshall & Swift/Boeckh, Los Angeles, CA: April 2005 - October 2014
Senior Lead SQA Automation Analyst
QA Lead for development and utilization of automated functional test
scripts and test plans for a variety of web based products.
. Created company wide automation testing and maintenance strategy.
. Led and trained junior analysts, analysts and contractors, attended
meetings, forecasted resource estimates, compiled status reports,
provided technical interviews for new hires.
. Developed automation strategy and programming for legacy web and VB
products.
. Created & ran data models and input data for Soap UI programs.
. Analyzed and recommended the cost effectiveness of automated testing
for different software products.
. Utilize QuickTest Professional (UFT) to develop data-driven test
scripts and function/recovery libraries.
. Programmed quarterly data update scripts and input files with over 100
data models testing more then 150 client sites.
. Created detailed regression testing for a multitude of client
configurations on multiple versions and platforms.
. Created special automation tests for legacy systems.
. Created and utilized screen scraping automation program to gather more
then 200 data elements across approximately 15,000 zip codes.
. Managed weekend and midnight deployments, including rollbacks when
necessary.
OAO Technology Solutions, Woodland Hills, CA: February 2002- March 2005
Senior Quality Assurance Analyst
Developed and implemented testing life cycle process for development of a
new health insurance system.
. Performed unit, system, and automated testing.
. Analyzed and wrote bug reports.
. Tracked bug tickets throughout defect life cycle maintaining close
contact with developers, database architect, etc...
. Wrote test maps, test cases, and test scripts from technical
specifications.
. Developed enhancement requests for the application and coordinated
updates with business analysts, developers, etc...
. Created strategy and naming conventions for automated testing.
. Wrote documentation for end users
. Performed testing on J2EE application with SQL, DB2, & Oracle
databases.
Countrywide Home Loan, West Hills, CA: September 2001 - February 2002
Contract Position
Quality Control Consultant
Tested new software and upgrades to existing systems.
. Wrote test strategies and scripts from user specifications.
. Tested modules after programmers completed the upgrades to the system.
. Created incident reports with detailed explanations of errors to effected
systems.
. Conducted regression testing after programmers corrections.
. Presented upgrades and corrections to users for their approval.
Syncata Corporation, El Segundo, CA: January 1999 - September 2001
QA Consultant
Developed and quality tested complex e-solutions for a variety of Fortune
500 companies.
Chase Capital Partners
. System wide integration and regression testing of CCP Portfolio Review
project.
. Extensive Web/UI development and testing.
. Executed black and white box testing throughout system.
. Implemented batch testing of system wide components.
. Wrote test cases for manual testing.
. Tested data transfers from multiple database platforms.
. Developed error report identifying description, severity, and location of
errors.
. Wrote user documentation for clients.
Toyota
. System wide integration and regression testing of Toyota Order Management
System.
. Created & executed test plans, test cases, and test scripts.
. Developed and executed manual & automated testing utilizing Rational
Unified Process.
. Identified and cataloged errors in Clear Quest.
. Developed and utilized test scripts for Rational Robot regression
testing.
Honda
. System wide integration and regression testing of ISISesp System.
. Created & executed test plans and test cases.
. Conducted front and back-end database testing for Web/UI application
utilizing SQL.
. Created test scenarios with data types.
. Performance, Load, Stress, and Contention testing.
. Wrote unit, system, and acceptance testing procedures for beta testers.
. Developed error report identifying description, severity, and location of
errors.
Mitsubishi
. System wide integration and regression testing of MitsubishiCars.com.
. Experience in translating the business processes and system functions
into testing scenarios.
. Created & executed test plans and test cases.
. Extensive Web/UI development and testing.
. Developing error report identifying description, severity, and location
of errors.
. Consulted with clients to analyze requirements and concerns of the
finished product.
. Built HTML forms for web sites to be incorporated by programmers.
. Developed web sites and alpha tested new intranet sites for Chase
Capital Partners, Honda, Mitsubishi, Toyota, Cannon, Core, Deutsch
Advertising, Duerr Financial Corporation, and L. Kee & Company.
. Strong understanding of relational data base design.
. Developed graphic intensive web site utilizing JavaScript, HTML,
DHTML, & PhotoShop for Mitsubishicars.com, Mitsubishi's Ad Planner, &
L. Kee & Company projects.
Independent Consultant: February 1994 - January 1999
Consultant to the following companies:
Countrywide Home Loan, Pasadena, CA: November 1998 - January 1999
Quality Control Consultant
Primary testing for new computational intranet site for sales
associates.
. Compiled bug report for programmer's review.
. Created test cases and test scripts.
. Conducted quantitative analysis on system results.
. Interfaced with all levels of clients for requirements analysis.
Blue Cross of California, Woodland Hills, CA: December 1997 - November
1998
Intranet Consultant
Generated and analyzed production and cost reports for sales and
financial dept.
. Converted hard copy insurance forms into HTML forms.
. Performed stress testing and quality control.
. Programmed macros in MS Access to edit forms.
. Utilized HTML to edit insurance forms to ensure specifications were
accurate.
Teligent Corp., Los Angeles, CA: September 1997 - December 1997
Intranet Consultant
Generated and updated the intranet web site (online reference manual)
and troubleshot source code.
. Converted hard copy sales forms into Remedy database files.
. Analyzed and performed troubleshooting for Remedy software products.
. Wrote customer service procedure manuals.
. Validated existing intranet sites for accuracy.
Warner Bros., Burbank, CA: May 1997 - September 1997
FLS Database Consultant
Provided quality assurance of accounts to the Manager of International
Distribution.
. Provided quality assurance of data for international clients.
. Updated accounts payable and accounts receivable in the FLS database.
. Reviewed payment schedules of clients to determine notification of
late payments.
Western Boniventure Hotel, Los Angeles, CA: February 1997 - May 1997
Data Entry Consultant
Converted hard copy sales forms into database files.
Gruma Corporation, East Los Angeles, CA: September 1996 - February
1997
Analysis Consultant
Coordinated nationwide market surveys.
. Conducted profit and loss analysis from market surveys.
Gillette Corporation, Santa Monica, CA: June 1996 - September 1996
Technical Writer
Wrote training manuals for Gillette's in-house manufacturing software
packages.
Sabon Entertainment, Westwood, CA: January 1996 - June 1996
Database Consultant
Compiled and monitored the quality control for the F.L.S. database.
Edwards Technologies Inc., El Segundo, CA: February 1994 - November
1995
Multimedia Manager
Oversaw production of kiosk prototypes, performed customer service,
and programmed data entry for clients.
. Designed interactive products, installed and tested computer hardware,
and programmed master sound cards.
. Performed editing and creation of laser disks.
Education: B.A., Communications, Temple University, Philadelphia, PA
Temple University, London, England
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