Regional Manager Home Sales
Resume:
WENDY TAYLOR
************@*****.*** 513-***-**** Loveland, OH 45140
Summary
Driven Regional Manager offering in-depth understanding of Property Management market conditions and regional preferences. Strategic and proactive leader with skill implementing successful changes to business policies and procedures. Ready to apply 20 years of experience and leadership abilities.
Skills
Operational management
Sales and marketing strategies
Recordkeeping compliance
Staff supervision
Safety protocol
Sales planning
Customer and vendor relations
Personnel oversight
Experience
Crestview Lakes Villa/Florence, Ky
Manager
11/2022-present
Woodville Gardens Loveland, OH
Regional Manager
08/2017 – 11/2022
Managed staff to optimize productivity.
Collected monthly assessments, rental fees, deposits and payments while maintaining zero delinquency
Managed diverse administrative, financial and documentation requirements.
Analyzed regional market trends to discover new opportunities for growth.
Handled resident complaints and expedited maintenance requests.
Coordinated general maintenance and repairs to keep facilities operational and attractive.
Reviewed completed applications and assessed household information against file history and program regulations.
Educated clients on lease and rental agreements.
Updated tenant and unit information to keep current in housing database.
Prepared Sales contracts, researched customer needs and promoted various home sales, products and services.
Maintained thorough, accurate and compliant records for internal and regulatory audits.
Collected monthly assessments, rental fees, deposits, and payments while maintaining zero delinquency
Developed and implemented clear policies and procedures across multi-state areas.
Updated tenant and unit information to keep current in housing database.
Mentored and guided general managers on proper processes and methodologies.
Handled human resource concerns and established plans to handle issues consistently and efficiently.
Handled resident complaints and expedited maintenance requests.
Inspected properties regularly to identify deficiencies and schedule repairs.
Collected monthly assessments, rental fees, deposits and payments.
Coordinated general maintenance and repairs to keep facilities operational and attractive.
Reviewed completed applications and assessed household information against file history and program regulations.
Educated clients on lease and rental agreements.
Answered telephones to assist customers and resolve issues.
Prepared sales contracts, researched customer needs and promoted various Rental products and services.
Clermont Villa Owensville, OH
Property Manager
01/2016 - 08/2017
Inspected properties regularly to identify deficiencies and schedule repairs.
Collected monthly assessments, rental fees, deposits and payments.
Updated tenant and unit information to keep current in housing database.
Handled resident complaints and expedited maintenance requests.
Developed and implemented best practices, quality assurance standards and project management procedures.
Prepared sales contracts, researched customer needs and promoted various home sales, products and services.
Entered property data into Rent Manager computer system and checked values against similar properties.
Holiday Homes/CF Lane Milford, OH
Property Manager
01/2003 - 12/2015
Management Companies for this property/Cf Lane Management
Birch Realty
Handled resident complaints and expedited maintenance requests.
Inspected properties regularly to identify deficiencies and schedule repairs.
Collected monthly assessments, rental fees, deposits and payments while maintaining zero delinquency.
Updated tenant and unit information to keep current in housing database.
Coordinated general maintenance and repairs to keep facilities operational and attractive.
Solicited and analyzed bids for repairs, renovation and general maintenance.
Conducted apartment tours for potential tenants and answered questions about property.
Maintained thorough, accurate and compliant records for internal and regulatory audits.
Prepared sales contracts, researched customer needs and promoted various home sales, products and services.
Education and Training
Brown County Peace Officer Training Georgetown Ohio Training Completed in Peace Officer1995
Notary License
Sales License
East High School Portsmouth, OH
GED 1983
References:
Cindy Moore 309-***-****
Chris Widmeyer 513-***-****
Dan Duncan 513-***-****
Katie Chamise 317-***-****
Mike Gimlin 513-***-****
Steve Caudill 513-***-****
Linda Holderness 859-***-****
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