Business Process Change Management
Resume:
Mubashir Haroon
****************@*****.***
Background:
An Experienced Workday Consultant with 7 years of Workday with workday certification in Core HCM. This includes Concepts And Navigation Basics, Organizations in Workday, Staffing Models, Jobs & Positions, Compensation, Security Groups, Defining Business Process, Transactions In Workday, Report Writing & Calculated Fields, EIBs. I have a fair knowledge and experience in Recruiting, Time Tracking & Absence, Talent & Performance modules of Workday.
AREAS OF STRENGTH: Configuration in Org Structure (O&G), Business Processes, Configurable Security, Compensation Configuration & Testing, Staffing, Recruiting, Workday Report Writer Tool, Calculated Fields, Job, and Position Management, Inbound and Outbound EIB’s, Security Groups, Domain Security Policies, Functional Areas Security Policies, Core Connectors, EIBs, Change Management.
• Testing the Business Process and Security configuration tickets.
• Workday HCM Postproduction Consultant in two projects.
• Configuring and assigning Compensation grades and compensation elements through CERs. The elements include allowance, bonuses, Merits, stock plans.
• Recruitment lifecycle implementation through workday recruiting module and manage candidate pipeline more efficiently using candidate pools and keeping communication and collaboration in Workday by enabling recruiters and users involved in the recruiting process to add notes to job requisitions and candidate job applications.
• Staffing experience including Hiring through Position management & Job Management
• Fair experience in Talent & Performance, Recruiting, and Time Tracking/Absence modules.
• In depth knowledge of Software Development Life Cycle (SDLC) Phases such as Requirement analysis, Design, Development, Testing and Deployment.
• Base Experience in Java, SQL, XML, MS Excel, MS Outlook, Power Point.
• Scaled Agile Framework trained, and KRONOS/UKG. Valuable experience in INFINIUM & Q&A, Report Writing & Audits and BRD.
• Work with developers, project managers, business analysts, and quality assurance staff to ensure that they fully understand the requirements, which includes reviewing high-level technical designs and detailed testing documentation.
• Scope / Change Management: Defining and controlling what is included and not included in the program while ensuring all work required to complete the program is successfully included.
• Solution Architecture, ensured that the solutions met critical business needs and drove the end-to- end solution from a solutions perspective while working in an entrepreneurial environment and acting as a change agent, evangelizing latest ideas, and continually thinking creatively.
• Experience in Test Management and UAT.
• Business process architect experience gathering requirements, designing, delivering, and supporting business transformation using Workday in areas of Core HCM, Core Compensation.
• Project Management Diploma and Business Case Documentation through SMARTSHEET
• Legal Work/ Software, such as Insightly, Docket wise, Attorney dashboard, Case Management.
• Certificate of Completion 2023 - No SSO - Solugenix New Hire Security Training. HR Specialist (Workday HCM)
Indorama Ventures
September 2024- December 2024
• As an HRIS/ Workday Analyst, I provided user training on workday HCM modules to the fresh users in the company.
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• Responsible for troubleshooting and providing system support and maintaining data quality.
• In O&G (Staffing Module), used Position Management feature that enabled organization(s) to manage their workforce effectively by organizing job roles and positions within the company structure. When hiring through Position Management in Workday,
• Assisted with tasks such as reporting, HRIS configuration work and testing as needed
• Migrated HR, Compensation, and Talent/ Performance/ Goals related reports form SBX to the Production Tenant.
• Devised SOPs for training to company employees for the following business processes: Change Job
Complete Onboarding tasks as new employee
Change Business Title
Upload/Change Photo
Change My Legal Name
Change my Preferred Name
Change My Home Contact
Change My Emergency Contracts
Update Payment Elections
Change Business Title
Change Job
Create Goal
Create Job Requisition
Hire Employee
Termination
• Provided HRIS admin support for system configuration, integrations, reporting and security.
• Supported the team members in systems security and access changes.
• Create systems documentation and user/process guides.
• Configured Workday Data Models for including essential fields required for various Tasks, for migration from Legacy Software to Workday, for e.g. Start Performance Review, Talent Review, Change Work Contact Info, Offer (Recruitment), Request Return for LOA, Assign Pay group (Payroll), Hire Employee, Request Compensation Change, Change Benefits, Create Position, etc.
• Resolved various tickets, mostly related to Time tracking & Absence, and Talent & Performance Modules.
Workday Security Analyst/ Data Security Engineer
Capital Group
January 2024- May 2024
As a Data Security Engineer, I was responsible for designing, implementing, and maintaining the security controls and measures to protect sensitive human capital management (HCM) data within Workday. I worked closely with our HCM and IT teams to ensure the confidentiality, integrity, and availability of employee and customer data. I was responsible for testing Security related testing & user functionality/permissions using IAM, etc. I did eighteen projects with them. These projects had extensions 3
also. This work was sensitive as the data had to be migrated to Production after my testing. During my project here I dealt with User-Based, Role Based (Constrained & Unconstrained), and Intersection Based Security. I did audits and augmented my reports through Snag It. My Key responsibilities were:
• Design and implement security controls for Workday HCM data, including access controls, and auditing.
• Conduct security assessments and risk analyses to identify vulnerabilities and recommend mitigation strategies.
• Develop and maintain security policies, procedures, and standards for Workday HCM.
• Collaborate with HCM and IT teams to ensure security controls are aligned with business processes and compliance requirements.
• Implement and manage identity and access management (IAM) solutions for Workday HCM through Role based Access Controls and Customizing Domain security Policies. Workday/HRIS Analyst
Seminole HardRock
April 2023- October 2023
• Resolution of Tickets on daily basis.
• Working on UKG/Kronos and Infinium for HRIS requests.
• Training of co-workers on Workday HCM module.
• Assisting the organization in transferring from Legacy software to Workday.
• Configuring and assigning permissions through Domains and Business Process Security Policies.
• Testing constraints in Role Based Security Groups (Constrained) for uniformity.
• Testing levels of access to various security groups as per the Functional Areas.
• Implementation and Basic Integrations training by serving as a mentor and coach to others.
• Configuring Core Compensation for the Organization Members.
• Assisting the Organization in any other Workday related or Legacy software related task.
• Formulating SOPs on various Workday related issues and creating BRDs such as Smartsheet.
• Positive and Negative Testing and performing POCs on various Client Requests before moving into PROD.
• Doing HRIS Audits on weekly and monthly basis
Solution Specialist (Workday)
Deloitte
March 2022- February 2023
• Worked in projects with Regeneron and MARS Inc. as a Solution Specialist as part of Implementation.
• Contributed to TEAMS in workday compensation related challenges.
• Trained in Scaled Agile Framework for Scrum Master Role.
• Assisted my team in Report Writing and Security related issues.
• Helped my Team Leader in overcoming bottle necks during testing phase.
• Tested Recruitment Business Processes, Prepared Questionnaires, and related stuff through Job Requisition task.
• Created Reports on HCM Data, Compensation data, Configured and tested Mid-Year and Year End Reviews successfully in Workday Performance and Development in Sandbox and then moved to Production.
• Recruitment Module: Job Requisition Management through creation and management 4
of job requisitions, including job descriptions, qualifications, and approval workflows through involvement of all necessary stakeholders that are involved in the hiring process.
• Integrating the Recruitment Module with Other Workday Modules and functionalities, such as Human Capital Management (HCM), allowing for seamless transitions from recruitment to onboarding and employee management.
• Customized Workflows in Recruitment so that organizations can customize recruitment workflows to align with their specific processes, making it adaptable to different industries and hiring needs.
• As per the client requirement, helped them identify what &how Supervisory Organizations are structured and maintained dove-tailed with knowledge of Locations & Location Hierarchy in Workday.
• Talent Pools and Sourcing: Build talent pools for future hiring needs and provide tools for sourcing candidates from various channels, including social media and job boards.
• Worked on configuring and testing Business Process condition rules, advance routing, step conditions, step delays, help text and custom notifications.
• Configured Role Based Constrained, Intersection, Organization Based, Rule- Based, and Job based security Groups. Tested the Configured Security Groups, especially, the role- based Constrained on available data as per customer requirements.
• Communication and interpersonal skills, including experience working directly with users and collaborating across internal teams to deliver complex projects.
• My training in SAFe helped me become a Critical thinker with strong problem-solving skills and a tendency to challenge the status quo, and a Team player.
• Identify user journey's, epics, and stories that deliver outstanding customer/user experience.
• Responsible for maintenance and configuration (creation of job profiles, cost centers, cost centers, locations, location hierarchies, custom objects etc.) of HCM elements in Workday working with business subject matter experts Leads and participates in cross-functional project teams to provide and implement effective system solutions.
• Developed simple test plans and project plans for upgrades/new functionality. Actively participated in Workday Community. TEAMS, by contributing to content, voting on Brainstorms, etc.
• Developed training document related to Workday updates.
• Supported Workday HCM by researching and resolving issues, testing solutions, and communicating resolution with customers.
• Analyzed errors and utilized resources such as Workday community to drive resolutions and identify root cause.
• Tested and implemented Workday HCM modules. Positive and Regression Testing. Tactical execution of work plans as directed by the project team for region/vendor population (i.e., data collection, contractual analysis, user onboarding, etc.). Participated in workgroup meetings, testing, and providing status updates.
• Addressing client business issues and objectives using a combination of the company standardized and Workday Methodologies.
• Developed Compensation configuration solutions,
• Planned and designed compensation structure in tandem with HCM Security Configuration for complex issues.
• Roles & Responsibilities:
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• Participate in full-cycle and phase X implementation projects within the Workday HCM product suite.
• Provide post-production support, and enhancement services to the clients and emerging growth companies.
• Scope conversion requirements, execute data transformation activities, and support end user validation activities from existing Legacy system to new system.
• Implement performance improvement and cost-reduction initiatives.
• Communicate effectively with clients to convey project updates and recommendations.
• Prioritize client’s interest and proactively listen to ensure that work exceeds their expectations.
Workday Consultant
Aqua America, Bryn Mawr PA
March 2020 – December 2021
• Act as Workday SME and work closely with different teams in validating data coming to Workday from Legacy Systems.
• Generate and share reports with stakeholders as per their requirements.
• Work closely with Implementation team to highlight and report any issues found during testing. Advising key stakeholders through selection, transformation, implementation, and configuration of Workday. As Implementation WD Consultants, we were involved in hands-on involved in full-scale implementation, project management, change management, requirements and design, process improvement, testing, integration enablement support.
• Structuring & maintaining Supervisory Organizations.
• Test and validate business processes like Hire, Contract Contingent Worker, Terminate, Change Job, Request Comp Change, Job Requisition, Create Position
• Work closely with HR Management for their Reporting and Security needs.
• Train business users so they can effectively perform their tasks.
• Created multiple Custom Organizations to fill the needs of the Business.
• Created Roles based and User based security groups and maintained existing Security Groups as per requirements.
• Assisted the client in tweaking the Recruitment Module related Business Process.
• Created Internal & external career sites in recruitment module.
• Through IAM, assigned User Permissions through appropriate security groups in the Recruitment Module.
• Utilized multiple Standard Reports (Workday delivered) and built several Advanced, Matrix, Composite and Trending Reports. Experience in Workday Calculated Fields.
• Designed, developed, and delivered timely and accurate custom reports
(Custom advanced, Matrix, Trending and Composite Reports), presentations and visual aids designed to educate, inform, and influence the decisions of HR clients and business leaders.
• Configured Business Processes for Hiring/ Staffing Functional areas like, Hiring, Termination, change Job, Assign Organization, etc.
• Created Calculated Fields on Functions like Lookup Related Value, Extract Single and Multiple Instance, True/False Condition and Date Difference as per requirements.
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• Worked on Learning, Recruiting and subsequent Business Processes
• Track position requirements by creating job requisitions.
• Did Bulk hiring through Job Management Staffing Module, and Manager and above management level hiring through Position Management.
• Use custom branding on external career sites.
• Work with recruiting agencies to source external candidates using agency career sites.
• Create calendars to enable candidates to schedule their own times for high-volume recruiting events.
• Set up Candidate Engagement recruiting campaigns with message and notification templates that enable recruiters to target pools of prospects or candidates.
• Resolved issues and discrepancies related to reporting structure especially around HR Partner and Manager Role
• Configured Job Profiles, Compensation Grades and Grade Profiles, Compensation Plans, Compensation Eligibility Rules, and tie them together in Compensation Package.
• Worked on configuring and testing Business Process condition rules, advance routing, step conditions, step delays, help text and custom notifications.
• Worked on Business Process security policy and Security configuration objects including Management, Regions, Locations, edited Domain and Business Process Security Policies, Tenant setup and created reports to meet customer requirements Hierarchies.
Workday Consultant
GAF Materials, Parsippany NJ
April 2018 – Feb 2020
• As a member of Workday Support Team, I manage day to day requests and issues in Business Processes, Cost Centers, Security Groups, Supervisory Organizations, Compensation Plans/Grades, Salary Changes, One Time Payments, Job Profiles, Custom Reports, and EIBs.
• Generating reports related to open positions, time-to-fill metrics, applicant demographics etc., aiding in data-driven decision-making regarding workforce planning. This metric is crucial for organizations as it provided insight into the efficiency and effectiveness of the hiring processes.
• Worked on Implementation Tickets from time to time as assigned.
• Worked on Workday Recruiting issues like Job Requisitions, Candidates, Merging, Offer Letters, Positions and Hire/ Pre-Hire Records, Job Postings
• Worked closely with Recruiting Team on Job Req BP tweaks.
• Created Reports on HCM Data, Compensation data, Configured and tested Mid- Year and Year End Reviews successfully in Workday Performance and Development in Sandbox and then moved to Production.
• Responsible for creating and testing new Advance and Matrix Reports, loading EIBs and assisting in Troubleshooting Outbound integrations.
• Maintained job- based security group, role- based security, user- based security, Constrained, Unconstrained, intersection, Segmented, Employee-as- self and Intersection type security groups and design security documents for technical team.
• Designed and configured other Work & Security configuration objects including Management Hierarchies, Regions, Locations, edited Domain and Business Process Security Policies, Tenant setup and created reports to meet customer requirements.
• Created Supervisory Organizations, Custom Organizations, Region 7
Hierarchies, Cost Centers, Cost Center Hierarchies, and Locations and Location Hierarchies
• Created role based, job based, integration system, intersection, manager/compensation level, location membership and manage custom domains.
• Worked on Compensation Components and created compensation eligibility rules based on management levels, job profile, and job family.
• Worked on creating and adjusting Salary plans, Hourly plans, Bonus Plans and Allowance plans.
• Created Compensation Grades to create a standard compensation range for a given job level or a job profile.
• Designed and developed Letters” for Salary change, Promotion, HCM Job Change Full-time, Part-time employee letters, Probation Extension letter, French Canada Translation letter.
• Worked on Compensation Packages to group together the compensation guidelines and compensation plans that could be assigned to an employee all at once.
• Configured Job Profiles, Job Family and Job Family Groups, experience in Report Writer, Creating Workday Calculated Fields, and Custom Reports. Workday Analyst
PVH Corp. Bridgewater, NJ
July 2017 – Mar 2018
• Resolved issues in Business Processes, Cost Centers, Security Groups, Supervisory Organizations, Compensation Plans and Grades, One Time Payments, Job Profiles, Custom Reports and EIBs.
• Created Supervisory Organizations, Custom Organizations, Region Hierarchies, Cost Centers, Cost Center Hierarchies, and location hierarchies’ maintenance, and modification of Workday Business Processes and definitions.
• Controlling how many opened positions I had in the organization, to compare against the number of filled positions by using the best practice in Position Management staffing model.
• Making changes on different business process steps, such as Action, Approval, Approval Chain
• Created step conditions, notifications, and advanced routing as per requirements.
• Worked on security. Assigning user-based security groups to the users.
• Created role based, job based, integration system, intersection, manager/compensation level, location membership, organization membership security groups.
• Experience in requirement gathering and translating them into analysis and reporting deliverables.
• Responsible for creating and testing new Advances and Matrix Reports, loading EIBs, Troubleshooting Outbound integrations.
• Worked on Mid-Year and Year End Reviews and assisted end users directly with their Goals and Review in progress in Workday Performance and Development
• Managing Custom Reports including Advanced, Matrix, Trending and Composite Reports, Security Management, and Business Process configuration and, configuring the application according to business requirements
• Created Supervisory Organizations, Custom Organizations, Region Hierarchies, Cost 8
Centers, Cost Center Hierarchies, and location hierarchies’ maintenance, and modification of Workday Business Processes and definitions.
• Experience in requirement gathering and translating them into analysis and reporting deliverables.
Education: MBA in IT from PIMSAT in 2002; Workday Core HCM Certification (DELOITTE) Workday Trainings: Business Process Fundamentals & Configuration; Organization structure; Staffing & Hiring; Core Compensation; Configurable Security; Calculated Fields; Reporting and Analytics; EIBs; SAFe (Scaled Agile Framework). Fair experience of Recruiting, Talent & Performance & Workday Absence and Time Tracking. Maintain BRDs through SMARTSHEET. GDPR/ Compliance & Workplace Training Certificate as part of People Data Governance Strategy. Certificate of Completion 2023 - No SSO - Solugenix New Hire Security Training.
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