Customer Service Bus Monitor
Resume:
Christy Staley
Lexington, KY *****
**************@*****.***
Professional Summary
christy staley customer service+1 720 487 ******************@*****.************, KY 40515 Authorized to work in the US for any employer
Summary
Your summary will appear here
Work Experience
Bus Monitor
Fayette County Public Schools-Lexington-Fayette, KY August 2024 to Present
I am a bus monitor who assists the driver with the bus making sure they are safe and picking up students home. I make sure the bus is safe as well and watch everything around the bus. I make sure students get on the bus and make sure they stay in their seat making sure no disruption for the driver, no fighting or bullying. I update the school and parents are update if the students was having a good or bad day. I always check in with the driver that everything is completed after every route. In Home Caregiver
Good Samaritan Society
2024 to May 2024
I was helping clients with taking care of themselves and the housekeeping and errands. We did take care of clients 24 hours. We did follow safety needs and respected the state and family. Greeley-Evans School District 6
2022 to April 2024
I work as a campus monitor make sure staff and students are safe and make sure the doors on the campus stayed closed and locked. I continue to work with administration and students, I make sure any issues students and staff that administration knows about what has happened. I help with lunch duty and monitor all students that are all together at the time. I will be going back in August. Customer Service Representative
TTEC
2020 to August 2022
I worked at TTEC then through the pandemic we worked at home. We provided the equipment to work at home. I answered helped with troubleshooting on the website for the 3rd party we worked for, We would troubleshoot with logon IDS" and if they needed a password reset on a phone, tablet and computer. The customer had to everything updated on the systems. We had to make sure everyone that was age had their own log in information. Any issue with banking transferred to banking then I was moved to fraud had to make sure we verified the customer either if they could not verify then they had to send in proof by mail or fax. I left to work for the school district. Transportation Specialist/Driver
Weld County School District 6
2017 to August 2020
I was special needs driver. I checked in with dispatch made sure route was up to date everyday. Worked with dispatch a lot. Pre tripped the school bus any issues the shop would fix the problems. Pick up students and take them to school. Route was completed and I would have to sit around and wait for afternoon time. Pre trip the bus go to the schools pick up students and take them to their destination. Filled out route sheets at the end of the day.
Technical Support Agent
Morgan Stanley-Boulder, CO
2009 to June 2018
Provide technical support for proprietary software programs and Windows for employees via remote access and phone
* Offer understanding and explanations for technical issues on user's workstations Transportation Specialist/Driver
St Vrain Valley School District
2015 to October 2017
I was special needs driver. I checked in with dispatch made sure route was up to date everyday. Worked with dispatch a lot. Pre tripped the school bus any issues the shop would fix the problems. Pick up students and take them to school. Route was completed and I would have to sit around and wait for afternoon time. Pre trip the bus go to the schools pick up students and take them to their destination. Filled out route sheets at the end of the day.
Customer Response Technician
Crocs-Gunbarrel, CO
2008 to 2009
Completed order processing of shoes and accessories for individual stores and customers via email and phone
Technical Support Agent
Quantum Corp-Englewood, CO
2006 to 2008
Acted as liaison between level one technicians, the customer, and level two technicians
• Scheduled and dispatched technicians for on-site work Account Specialist
U.S. Alliance Credit Union-Denver, CO
2006 to 2006
to 2006
Completed financial transactions for customers, including processing checks, cash, deposits, and verifying endorsements
• Mentored and trained new Account Specialists
• Familiarized with all office equipment
Cosmetologist
Cost Cutters-Longmont, CO
2003 to 2005
Performed customer service duties, such as answering phones and scheduling appointments
• Styled hair, including haircuts, coloring and perms Account Specialist
Premier Members Federal Credit Union-Boulder, CO
2000 to 2002
Completed financial transactions for customers, including processing checks, cash, deposits, and verifying endorsements
• Mentored and trained new Account Specialists
Education
Associate in Paralegal Studies
2000 to October 2002
Skills
• DNS
• Call Center Helpdesk Support Service Desk Tech Support Desktop Support Restaurant experience Desktop support Technical support English Mentoring Dementia care WAN VPN Experience working with students Microsoft Windows Server Remote access software Remote Access Software Help desk Operating systems Food handling Customer Service Computer Networking LAN Computer networking Customer Support Customer service Operating Systems Driving LAN Cash handling Active Directory Microsoft Exchange Help Desk Windows Microsoft Access Senior care Technical support Do you want to add any of these skills? Do you want to add any of these skills?
• TCP/IP
• IDS Windows OS SonicWall MS Server 2008/20010 DNS, DHCP MS Exchange IIS LAN/WAN FTP
• Communicates well with people of all dispositions; handles high-pressure situations calmly and practically; detail-oriented. Add more sections Download Share a link to my Indeed Resume Get an instant resume report Upload to replace resume Delete
• DHCP
• Linux
• VMWare
Contact this candidate