Customer Service Team Leader
Resume:
Excellent customer service
Ability to make change
Basic math skills
Attention to detail
2024
A N I Y A
W I L L I AMS
CASHIE• TEAM
MEMBER
SNO DREAMZ
EXPERIENCE
@aniyawilliams0517@icloud.c
om
CONTACT
STRATFORD HIGHSCHOOL
EDUCATIONS
PAPA JOHNS
At Papa John's, I gained valuable experience as a pizza maker and cashier team leader. I mastered pizza crafting, from dough to toppings, ensuring quality in every order. As a team leader, I trained new staff, managed shifts, and created a positive work atmosphere, enhancing my leadership and teamwork skills.
Transitioning from Sno Dreamz posed challenges, but I quickly adapted to the fast- paced restaurant environment, learning the menu and managing multiple orders while maintaining a friendly demeanor. My time at Papa John's improved my culinary skills and strengthened my ability to lead a diverse team. 2022-2024
ReconMr
2023-2025
With five years of cashier experience, you have built a solid foundation in customer service, financial transactions, and operational efficiency. Your role likely involved managing cash registers, processing payments, and addressing customer inquiries, all requiring attention to detail and strong communication skills. You’ve honed your ability to quickly and accurately handle transactions while maintaining a friendly demeanor. Additionally, multitasking—such as stocking shelves and keeping the store clean—demonstrates your time management skills in a fast-paced environment. Your experience has also likely enhanced your conflict resolution abilities, allowing you to effectively address customer complaints. Overall, this experience showcases your reliability, integrity, and commitment to a positive shopping experience for customers. Working as a cashier in a sno cone shop builds customer service skills and financial transaction experience. You interact with diverse customers, improving communication and problem-solving abilities. Handling cash sharpens numerical skills and attention to detail. The fast-paced setting enhances multitasking and provides insights into small business operations, laying a strong foundation for future retail or hospitality careers. Working as a customer service agent at ReconMR, your primary responsibility involves dialing numbers and persuading individuals to participate in surveys. This role requires excellent communication skills, patience, and the ability to handle rejection gracefully. You often start your calls with a friendly introduction, explaining the purpose of the survey and its importance in gathering valuable insights. Building rapport quickly is crucial, as is being able to address any concerns or objections potential respondents might have. The job can be challenging, especially when dealing with uninterested or skeptical individuals, but it also offers a sense of accomplishment when you successfully engage someone in a meaningful conversation. Additionally, it provides a unique opportunity to develop interpersonal skills, resilience, and adaptability, which are valuable in a variety of career paths.
Contact this candidate