Crystal F. Jones
Newport News, Virginia *****
***************@*****.***
20+ years of customer service, retail management, and quality control expertise
EXPERIENCE
**/**** – 05/2020
Kitchen Manager, Encore Catering, Newport News, VA
Opening/Closing business
Meal prep
Participated with meals on wheels program, special diets, and private schools served
Catered parties and other events
Cooking, inventory, and delivery check-in
09/2022 – 10/2024
Production Support Systems (PSS) for Canon, Inc, Production Worker, Newport News, VA
Manufacturing
Printer, packaging, & labelling for shipments
Reboxing/material handler
Molding
05/2006 – 08/2014
Assistant Manager, Dollar Tree, Newport News, VA
Managed shift crew
Opened/closed business
Vendor receivables
Completed inventory
10/2000 – 03/2010
Quality Inspector, Printpack, Williamsburg, VA
Operated machinery for processing orders
Inspected products
Operated pallet jacks
06/1993 – 01/2007
Assistant Manager, Mrs. Fields Original Cookies, Hampton, VA
Managed crew members
Prepared food
Served customers
Opened/closed business daily
Completed store requisition/inventory
Completed daily bank deposits
Checked in vendor orders
09/2000 – 09/2002
Sales Associate, 7-Eleven, Newport News, VA
Attended to customer needs and orders
Unloaded freight
Completed Inventory
Assembled/dismantled machinery
Operated cash register
SKILLS
Group management
Customer service and satisfaction
Inventory expertise
Well Organized/dependable
Team building expertise
Excellent listening and communication skills
Effective negotiator
Self-starter
REFERENCES
Available upon request