Real Estate Property Manager
Resume:
Bolarinwa Odeyingbo
Mobile: 074******** United Kingdom.
************@*****.*** Lindkedln.URL
INVESTMENT SALES MANAGER PROFILE
Effective communicator (both verbal and written) with the ability to influence and negotiate across a broad scope of staff. Resourceful and results-driven leader with extensive experience managing overall operations within Residential, commercial and Block management in the Real Estate industry, front office business, client relationship management and Facility management
Proven experience of managing diaries and administrative requests. Proven success spearheading and completing complex management tasks within timely and budgetary constraints as well as per set specifications. Adept at identifying and mitigating operational, regulatory, and market risk on time to ensure deliverance of assigned tasks in a timely manner. Innate ability to devise and implement project development strategies to achieve organizational desired objectives. Pioneer of technical and operational initiatives for global Real Estate investment.
Highlights of Expertise
Good knowledge of the NHS National Standard of Cleanliness
Health and safety-savvy
Knowledge of emergency and operational procedures for effective management of statutory compliance
Excellent communication skills
Client Relationship Management
Comprehensive understanding procurement processes-raising purchase orders, processing invoice and sourcing quotes
Experience in compiling data to produce high-level reports
Knowledge of estate's professional audit
Comprehensive experience in property/Facilities management role
Service charge management Facility Management Market Risk management
Risk Identification & Mitigation
Excellent team contributor
Team Building & collaboration with senior stakeholders/managers
Knowledge of risk assesment and Method system (RAM) for all estates related works
Strategic Planning & Execution
Regulatory Compliance and embedding changes within other organizational initiatives
Contract Negotiations
Budget Administration
Head on challenge of inefficiencies to driving in daily improvement
Proficiency in Adobe Acrobat, outlook, Excel, Teams and Zoom meeting set ups, Word and PowerPoint.
Experience is collecting and analyzing data
Experience in carrying out conditional surveys
PROFESSIONAL EXPERIENCE
Investment Sales Manager, Fairs Estates Ltd, UK. January 2023 – Date
Play a key support role in FEL business development by updating and customizing marketing materials, gathering new business opportunities, and serving as a resource for new and existing client inquiries.
Work directly with the Institutional Multifamily Sales Team, which includes conventional building sales, land sales, equity raises, and build-to-rent sales.
Collaborate with the Debt and Structured Finance Team as it relates to their involvement in multifamily sales efforts.
Prepare comprehensive analyses of financial documents to support the Institutional Multifamily Sales Team’s efforts.
Take ownership of the preparation, review, and presentation of broker opinions of value, offering memorandums, and other financial schedules.
Establish proficiency in the existing valuation model for the Institutional Multifamily Sales Team and use creative thinking to build new capacity within the financial model.
Transform financial outputs into meaningful narratives/stories that impact the Institutional Multifamily Sales Team's pursuits and active listings.
Respond to and resolve sophisticated issues and requests from clients related to relevant multifamily pursuits and engagements.
Establish a strong familiarity with the existing Phoenix multifamily base, under-construction pipeline, and planned pipeline.
Interface with clients throughout the marketing process to answer any questions related to the financial underwriting of multifamily assets.
Assist in managing the Institutional Multifamily Sales Team's pipeline and projects.
Assist in the completion of Request for Proposals (RFPs) and other client questionnaires.
Manage existing client relationships and help coordinate client deliverables and review meetings.
Deliver thoughtful and timely market outlook and portfolio activity commentaries to existing and prospective clients.
Work alongside the FEL research and investment team to understand the team’s investment outlook and investment rationale behind portfolio positioning; communicate market environment and outlook to existing and potential clients in writing and meetings.
Work alongside sales to organize roadshows and meetings to promote the FEL offerings and drive new business.
Perform market research to keep abreast of product trends and ensure FEL’s product suite is innovative and in line with sales teams’ expectations.
Liaise with other teams within MSIM, including Legal, Compliance, Risk, Sales, Marketing, and Product Management, to ensure successful coordination and servicing of client accounts and prospective new business opportunities.
Provide ongoing support to the Portfolio Specialist team on ad-hoc requests. Liaise with Mumbai-based colleagues on client reports, market commentaries, and required client deliverables.
Scheduling Coordinator, Morrison Data Services, UK March 2022 – Dec.,2022
Play a key support role in SFS REIT business development by updating and customizing marketing materials, gathering new business opportunities, and serving as a resource for new and existing client inquiries.
Customer service relations
Job scheduling and Rota management
Incoming mails and Outgoing mail management
Data Collection and storage, fulfil and dispatch mails
Performing other administrative tasks
Answering scheduling queries via email and phone
Liaising daily with residents, EDF and metering Engineers
Entering of schedules into management system
Following through actions and progress of engineers on site
Efficient day-to-day maintaining and updating work schedules and agenda for metering Engineers around the United Kingdom
Confirming appointments and arranging meeting venues
Sending out reminders for both metering Engineers and property residents
Rescheduling and cancelling meetings in timeous manner
Investment Property sales Manager, SFS REIT Plc. Nov 2012 – March 2022
Play a key support role in SFS REIT business development by updating and customizing marketing materials, gathering new business opportunities, and serving as a resource for new and existing client inquiries.
Collaborate with the Debt and Structured Finance Team as it relates to their involvement in multifamily sales efforts
Managing administration of Trusts and Estates, and working with clients, beneficiaries, and other stakeholders.
Client management; Managing clients’ affairs, attending meetings, and communicating with clients and their advisors, which includes onboarding new clients, developing an understanding of their portfolio, and ensuring activities respect an ethical charter.
Trust administration; setting up trusts, incorporating and activating companies, opening Bank accounts and reviewing Trust documents. Also drafting and reviewing Trust deeds and other documents, and identity legal, Investments, Tax and issues
Undertaking Fiduciary Functions. Keeping abreast of knowledge and skills relevant to the Fiduciary industry, by reading all communication received from legal department and attending all informative sessions
Look and advise at files that are not financially viable and getting rid of them by looking at other options, increasing the fees and getting other Trusteeship
Creating close working relationship with clients, beneficiaries, and other stakeholders.
Identifying and building relationships with Trusts and foundations to secure new entrants, donors and retaining existing ones.
Creating funding proposals, applications and impact reports.
Developing and implementing strategic plans, annual budgets, and activity plans.
Implementing grants programs, using technology to streamline the process and measure impact.
Supporting the Trustee Board by managing recruitment and induction of new members and organizing regular meetings
Providing professional advice and guidance on wide range of estates issues including major capital projects.
Checking often that properties that are rented are collected timeously.
Working closely with health and safety teams, developing policies, emergency and operational procedures for effective management of Statutory compliance
Professional auditing and review of Estate evidence to assure compliance with relevant standards.
Compilation of comprehensive library of Risk Assessment and Method Statements (RAMS) for all Estates-related works
Ensure that all office properties are arranged to suit meeting needs and well managed in other that space utilization is maximized.
Planning and co-ordination of activities in a portfolio of properties to include tenant management liaison, chair meetings, briefings and reviewing actions and ensure timely updates are provided to customers on every matter
Working with the Trust emergency Planning Officer to ensure there is an effective Business Continuity plan.
Lead on Statutory returns specific to the Estate’s directorate.
Responsibility for developing and tracking all remedial actions
Interrogate, critically analyzing statistical data identifying and reporting trends pertaining to Estate’s compliance
Write and review Risk Assessment and Method Statements for all Estate’s related assets
Obtaining and filing of all relevant certificates of compliance and Insurance as required by Trust.
Liaising with the Capital and Estates teams to ensure refurbishment works and statutory compliant
Working with all hard service projects to ensuring successful transfer of services from projects to business-as-usual Estates teams
Manage the cleaning auditing process, in line with the National Standards of Cleanliness
Ensure that all office properties are arranged to suit meeting needs and well managed in other that space utilization is maximized.
Assist Facilities Management with compiling and submitting of PAM reports
On-site vendor management.
Assist with raising purchase orders and processing invoices, in line with the procurement processes and procedures in place
New vendors induction and task sharing
Escalating SLA failures due to vendors to Management and keeping accurate records of volumes of SLA’s performances and inputting data into MI sheets
kept up to date with best practice on arrears prevention, putting forward ideas and suggestions for service improvements.
To create and or compile reports, relevant to each of the services, but not limited to security, cleaning, transport, and waste
Provided regular weekly report on rent arrears to the Income Manager
Archiving and recall of old archives system support. Physical collection and distribution of office archive boxes
Undertaking regular environmental quality insoection of premises services using a variety of methods, reporting to the Custodians, Trustees and Board of Trustees
Conduct and Support trainings and perform roles in Screen displays, First Aider, Fire warden and Health and safety with other staffers
Setting up theatre, boardroom, default and providing equipment on request Event support
Support with stock taking within Domestic Department, as required
Attending liaison meetings with Local Authorities and other external agencies as required.
Manage and coordinate cleaning audit process (scheduling, reporting, auditing and rectification recording), in line with the National Standards of Cleanliness 2021.
Receive telephone personal queries from both hospital staff and external agents and to give advice where possible, or to respond by obtaining advice/information from other sources.
All work to be carried out on own initiative, without direct supervision and to tight deadlines, in order to achieve Trust standard and targets and KPI’s.
Provided advice and assistance to all tenants who have rent arrears by visiting them on a regular basis and maximization of personal contact.
Liaising with relevant Benefits sections in local authorities regarding the processing and progress of individual housing benefits claims, liaise regularly with the Benefits Officer about chasing the progress of housing benefit applications and overpayments where appropriate.
Carried out regular home visits in connection with income recovery or arrears prevention and to serve notices of seeking possession
Preparing all paperwork for the service of notices, possession proceedings and evictions
Attended court and carried out D.I.Y possession action representing the Association in rent related cases
Support management with actively seeking to demonstrate quality by developing systems and standards across the
To undertake any other duties which is deemed appropriate to the band when requested.
Kept full and detailed records of all actions taken and all contact with tenants.
Worked in partnership with the Resident Services teams, being flexible over tasks and responsibilities which ensured the best customer service to tenants
Investigated and responded to all complaints and informal comments about service delivery.
Achievement
Designed the property management policy and procedures of the company, set up system and established rental income controls. I performed and advised on investment advice audit and re-engineered the process to implement rent delinquency controls and compliance with regulations
Managed Properties and tenants of a REIT valued at over 4.4 Million Pounds for 10years
Commercial Property Analyst, Skye Bank Plc. April 2010 – October 2012
Play a key support role in Skye Bank Plc. business development by updating and customizing marketing materials, gathering new business opportunities, and serving as a resource for new and existing client inquiries.
Production, analysis and interpretation of monthly management report, including profit and loss statements, balance sheet and Cash flow statement, for the Firm and Business units using SAP and Excel.
Investigating variances against budget and providing analysis of differences.
Processing of monthly accruals and prepayments.
Review and update the detailed schedule of fixed assets and accumulated depreciation.
Achievements
Developed a new and robust reporting structure using Excel modelling to help produce the monthly management accounts much quicker and ensured transparency.
EARLY CAREER SUMMARY
Assistant sales manager, Hemingsway Safaris Africa, Lagos Nigeria: Feb 09 – Jan 10
Property Sales officer, Aresco Limited Lagos Nigeria: Jun 08 - Dec 08
Property Sales Officer, Broadway Services Ltd: Sep 08- May 08
EDUCATION AND TRAINING
Bsc (Hons) Estate Managerment, 2:1 University Of Lagos 2009
HND (Diploma) Quantity Surveying, Higher Credit Yaba College of Tech. 2002
Certificate in Strawbale Constructions, Amazon Nails, Essex, UK 2007
Secondary Education: Senior Secondary leaving Certificate 1997
TECHNICAL PROFICIENCIES
MS Excel (Intermediate) MS Word MS PowerPoint
REFERENCES
Available on request.
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