Microsoft Office, Quickbooks, Outlook, Staff Collaboration Teamwork

LISA MATTOCKS

Apex, NC ***** 919-***-**** ************@*****.***

Dynamic professional with a proven ability to deliver exceptional customer experiences and excel in fast-paced environments. Skilled in event planning, collaboration, and fostering welcoming atmospheres. Known for exceptional interpersonal skills, organization, and dependability, with a talent for managing multiple priorities and exceeding team goals. Enthusiastic about leveraging problem-solving skills and a dedication to outstanding service in a full-time hospitality role. SKILLS

Computer Skills: Microsoft Office Suite, Outlook, Google Suite, Quickbooks Event Planning

Faculty Collaboration & Teamwork

Multitasking

Conflict-Resolution

EXPERIENCE

DANCE EDUCATOR 09/1985 to 12/2023 // Wake County School System, Raleigh, NC

● Enhanced Program Quality: Elevated dance education standards by designing engaging and inclusive curricula, enabling all students to achieve creative and personal success.

● Tailored Instruction: Implemented differentiated strategies to meet diverse learning needs, demonstrating adaptability and a focus on personalized experiences.

● Behavioral Management: Proactively monitored and addressed student behavior, cultivating a positive and respectful environment.

● Collaborative Excellence: Earned [specific award/recognition] through effective collaboration with fellow educators, showcasing teamwork and dedication.

● Event Production: Successfully produced [number] shows annually, managing time efficiently during class and after-school rehearsals to deliver high-quality performances.

● Cultural Inclusivity: Promoted a safe, welcoming space that celebrated diverse cultures and traditions, fostering mutual respect and appreciation KIDS ACTIVITIES TEAM MEMBER 10/2010 to 03/2012 // Lifetime Fitness Center, Cary, NC

● Event Planning and Coordination: Assisted in organizing special events to create engaging and memorable experiences for members.

● Program Development and Growth: Designed and implemented a successful dance program, driving participant growth and contributing to increased departmental profits.

● Adaptability and Service Excellence: Effectively managed challenges ensuring high-quality service by cultivating strong connections with members and staff through active listening, patience, and a genuine commitment to their success and well being.

● Problem-Solving: Resolved facility and staff-related issues with professionalism and efficiency, maintaining a safe and welcoming environment.

EDUCATION

UNC Greensboro, Greensboro, NC

Associate of Arts, Certification in Dance Education, 11/1989 East Carolina University, Greenville, NC

Bachelor of Arts, BFA Dance Performance, 05/1983

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