Customer Service Sales Associate

Sandra Guerra E] [Q

Sandra Guerra

(***) 414-***-**** 1233 south 32nd street Milwaukee, Wisconsin 53215

**********@*****.***

SKILL SUMMARY

« Bilingual in English & Spanish e Efficient Organization Skills « Excellent Customer Service

« Great Punctuality & Attendance « Computer Literate « Detail Oriented « Trouble Shooter

« Effective Communicator « Responsible and Dependable « Quick Learner

EXCELLENT WORK EXPERIENCI

Walmart Milwaukee, WI

Sales Associate 02/2015 to 06/2015

Recommended, selected, and helped locate and obtain merchandise based on custome!

needs and desires.

Helped customers try on and fit merchandise.

Ticketed, arranged and displayed merchandise to promote sales.

Maintained clean and orderly checkout areas.

Stocked shelves, and marked prices on shelves and items.

Re ‘d callers at establishment, determined nature of business and directed callers to

destination.

Burger King Milwaukee, WI

Shift Manager 11/2012 to 11/2015

© Supervised employees engaged in preparing and serving food and ensured the

cleanliness of food service areas and equipment

Received payments and made change.

Established standards for personnel performance and customer service.

Maintained food and equipment inventories, and kept inventory records.

Performed some food preparation and service tasks such as cooking, clearing tabl

and serving food and drinks when necessary.

UMOS, Latina Resource Center Milwaukee, WI

Receptionist 06/2009 to 05/2011

© Scheduled appointments and maintained and updated appointment calendars.

© Greeted persons entering establishment, determined nature and purpose of visit and

directed and escorted them to specific destinations.

Provided information about establishment, such as location of departments and office:

employees within the organization and services provided.

Educati:

El Puente High School Milwaukee, WI

2009

References: Available upon request

nt O x

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