Human Resources Director

RUPA VILLA

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RUPA VILLA

L: Northridge CA E: ***********@*****.*** M: 818-***-****

TRANSFORMING ORGANIZATIONS THROUGH PROACTIVE HR LEADERSHIP Strategic, senior level Human Resources professional with 20+ years of experience in fast-paced, demanding, progressive companies. Proven track record of collaboration with COEs to deliver high-impact HR solutions across key processes, including workforce planning, talent acquisition, employee engagement, and leadership development. Adept at fostering a positive, inclusive organizational culture and utilizing data analytics to drive strategic decision-making. Passionate about creating diverse, high-performance teams and building long-term employee retention strategies aligned with organizational objectives. Outstanding communication skills. Skilled at promoting employee morale through developing strong interpersonal relationships, collaborating with all levels of the organization using trust, attentiveness, and respect.

CAREER HIGHLIGHTS:

• Performance Enhancement: Leveraged advanced project management skills to design and implement high-impact global performance management solutions. Delivered a 25% improvement in performance management effectiveness.

• Strategic Alignment: Championed cross-functional collaboration, aligning global HR strategies with broader organizational goals to achieve a 10% increase in interdepartmental cooperation and synergy.

• Start-up Environment Experience: Proven experience in supporting and scaling HR functions in startup environments, adapting quickly to the evolving needs of fast-growing organizations.

• Leadership Development: Led high-performing global HR teams, contributing to a 40% reduction in employee turnover within the HR department and a 15% increase in overall team productivity. C O R E C O M P E T E N C I E S

• Organizational Culture & Talent

Strategy

• Change Management &

Organizational Effectiveness

• Leadership Development &

Talent Management

• Employee Relations & Conflict

Resolution

• Compensation &

Performance Management

• Cybersecurity/SOX

compliance

• Diversity & Inclusion

• HR Data Analytics & Metrics

• HRIS Implementation/

Management

• Labor Law Compliance

• Labor Relations

• Benefits Administration

• Comp/Budget Management

• HR Process Optimization

• IPO Readiness

P R O F E S S I O N A L E X P E R I E N C E

Global People Operations Manager, Agrovision, Los Angeles, CA Aug 2024 - Present Responsible for overseeing and driving the human resources strategy across all global operations. Working closely with senior executives and regional HR teams to design and implement HR programs that align with the company’s strategic objectives. Ensuring a consistent and effective approach to talent acquisition, employee engagement, organizational development, and compliance with global labour laws and regulations. Key Responsibilities:

• Develop and execute the global HR strategy, ensuring alignment with business goals and objectives by partnering with senior leadership.

• Partner with global talent acquisition efforts by managing the full recruitment cycle and the onboarding process.

• Manage day-to-day People operations including payroll processing, benefits administration, employee records maintenance, and compliance tasks across multiple regions.

• Work closely with IT to create HR technology environments that improve global operations. Tech stack development and implementation, and SOX compliance. RUPA VILLA

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• Support employee relations initiatives, including conflict resolution and fostering a positive work environment that aligns with the company’s values, and culture.

• Identify opportunities to streamline people processes, improve workflows, and enhance operational efficiency within the people function.

• Development of the company’s diversity, equity, and inclusion (DEI) programs, ensuring alignment with global HR practices and local cultural nuances.

• Implement and optimize global HRIS systems to ensure effective data management, reporting, and analytics. Stay current on global HR trends, labour laws, and best practices, adjusting strategies to mitigate risk and maintain compliance.

Senior Human Resource Manager, Broadvoice, Northridge CA Sept 2021 – Aug 2024 Tasked with leading a strategic approach to HR management, managing talent acquisition, and attracting and retaining top-tier professionals leveraging innovative methods. Enhance employee engagement and align global HR strategies with broader organizational objectives.

Key Responsibilities:

• Point of contact and administrator of human resource programs including compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.

• Spearheaded the development/implementation of comprehensive global HR policies and procedures, ensuring legal, and IT compliance and fostering a diverse and inclusive work environment that achieved a 95% employee satisfaction rate in internal surveys.

• Monitor and ensure the organization's compliance with federal, state, and local employment laws and regulations, and recommended best practices; review and modify policies and practices to maintain compliance.

• Successfully navigated complex labour laws and regulations, resulting in zero legal compliance issues and substantial cost savings in potential fines and penalties.

• Coached and guided 50+ employees and managers, resolved employee relations matters, and implemented performance improvement plans (PIPs) that led to a 25% reduction in turnover and a 30% improvement in team performance globally.

• Coordinated the global annual performance review process for 500+ employees, aligning individual goals with company objectives, and achieving a 98% completion rate.

• Maintain accuracy of complex HR data, US and International, by processing 500+ transactions within HR systems (HRIS, Time & Attendance/Payroll, ATS, LMS).

Human Resources Generalist, ACS Security, Chatsworth CA Nov 2018 – August 2021 Supervised recruitment and selection process, conducted new employee onboarding, maintained personnel records and databases, and administered employee benefits and payroll. Contributed to the overall HR strategy by coordinating employee training and development programs.

Key Responsibilities:

• Orchestrated comprehensive HR operations, systems, and programs that precisely interpreted and enforced policies, employment laws, and procedures.

• Risk assessment and management. Maintained State licensing compliance for 200 employees.

• Spearheaded successful rollout of corporate HR initiatives that seamlessly managed benefit open enrolment and training programs and fostered exceptional employee engagement.

• Accomplished a robust pipeline of top-tier talent by employing diverse recruitment strategies, harnessing platforms such as Indeed, ZipRecruiter, Glassdoor, and staffing agencies, including the company website.

• Executed precise payroll processing for a dynamic workforce of 150+ employees while meticulously overseeing timecard maintenance and accuracy.

• Pioneered end-to-end new hire orientation and onboarding procedures, seamlessly integrating OSHA health and safety initiatives into relevant departments.

RUPA VILLA

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Human Resources Coordinator, ADT Security, Chatsworth CA Aug 2010 – Oct 2018 Managed vital HR functions, oversaw recruitment efforts, and attracted top-tier talent through diverse job boards. Streamlined onboarding processes, maintained accurate payroll records, and contributed to a safe and compliant work environment.

Key Responsibilities:

• Executed precise payroll processing for a workforce exceeding 200 employees, which resulted in impeccable attendance tracking accuracy.

• Achieved a steady influx of high-quality candidates by collaborating extensively with the HR Manager to foster robust relationships with employment agencies and recruitment services.

• Facilitated seamless assimilation of new hires and contributed to an accelerated learning curve by spearheading comprehensive onboarding and training initiatives.

• Enhanced workplace safety and regulatory adherence by strengthening compliance efforts and supporting the maintenance of rigorous OSHA regulations.

• Fostered a compliant and ethical work environment through proactive alignment of company policies and procedures with federal, state, and local laws.

E A R L I E R C A R E E R E X P E R I E N C E

HR & Payroll Specialist l Executive Assistant

Sales Manager Assistant District Manager

E D U C A T I O N & C E R T I F I C A T I O N S

Certified HR Business Partner AIHR

HR Generalist Certification Program

Antelope Valley College, Lancaster, CA

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