Customer Service Administrative Assistant
Resume:
MEGAN
TILLERY
**********@*****.***
Meridianville, AL 35759
Bold Profile
Seeking an entry level administrative assistant position where I can utilize my organization and customer service experience and hone my computer proficiency.
PROFESSIONAL SUMMARY
Southern States Facility Services - Day Porter
Huntsville, AL • 01/2022 - Current
Hilton - Customer Service
Huntsville, AL • 01/2020 - 01/2022
Westin of Huntsville - Room Service Attendant
Huntsville, AL • 01/2014 - 01/2016
Redstone Lanes - Server
Huntsville, AL • 01/2010 - 01/2013
Heritage Club - Server/manager
Huntsville, AL • 01/2004 - 01/2009
WORK HISTORY
Sanitize areas, maintain a clean work environment, restock supplies, complete and compile checklists for my shift and others
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Answered phones, Greeted guests, maintained a high level of professionalism, completed guest services and hospitality, organized stations and areas, multi-tasked various duties.
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Present a professional demeanor that communicates to guests' goodwill and genuine interest in their unique needs, delivered requested items to guests' rooms, catered to 210 rooms, collected trays, ensured proper set up of dining room tables with all utensils, chinaware and glassware
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• Refilled sugars, salt, pepper and butter dishes for all tables. Provided an enjoyable experience for every guest, professionally presented and successfully upsold services products to maximize gross sales, worked independently and resolved issues autonomously.
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• Effectively communicated with clients, staff and management
• Conferred with customers to resolve issues
Excelled in a fast-paced, highly active and team-oriented environment
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Developed interpersonal skills working with various personalities and work styles
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SKILLS
• Waste Management
• Cleaning Expertise
• Restroom Sanitation
• Janitorial duties
J.F. Drake Technical College
01/2016
Associates degree: Salon
Management
Red Cross
01/2014
CNA License
EDUCATION
Proven track record in outstanding communication, organization, customer service, ethics, compliance, leadership and personal performance.
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