Customer Service Warehouse Associate
Resume:
Latae Ward
Jacksonville, FL *****
*********@*****.***
Professional Summary
Knowledgeable willingly to learn Safety procedures for myself an others. I have Warehousing Work, along with having customer service professionalism with 20 years of experience in various roles. Diligent,detail- oriented, Great reliability and very punctual with being on time.Proven track record of delivering exceptional customer service and leading teams to achieve high levels of productivity and customer satisfaction.Proficient in warehouse operations, including order picking, logistics, and assembly.Skilled in labeling, boxing, shipping and receiving, and quantity calculations. Proficient in English. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
General Cleaner
Daily's Premium Meats LLC-Jacksonville, FL
January 2024 to Present
General Pressure wash an sanitize all equipment .
• Received positive feedback from customers on cleanliness standards maintained throughout the facility
• Demonstrated attention to detail by thoroughly inspecting cleaned areas for any missed spots or dirt
• Ensured proper disposal of trash and waste materials in designated containers Call Representative
Adecco USA-Jacksonville, FL
April 2023 to September 2023
8655 Baypine Rd Building 6, Jacksonville, FL 32256 Call Support
I worked for PRIMO WATERS
I completed paid training as a Call Representative for PRIMO WATERS servicing customers all across the USA...
• Maintained a positive attitude during challenging interactions with upset or dissatisfied customers, successfully de-escalating situations and finding appropriate solutions
• Provided excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction
• Utilized active listening skills to understand customer needs and concerns before providing tailored solutions or recommendations
Warehouse Associate
Lyneer Staffing Solutions-Jacksonville, FL
December 2022 to April 2023
I worked on 2 assignments while employed with the company, which are listed below: Wasserstorm:(Temp Assignment)
Ollie's Pet Food Distribution(TEMP Assignment)
• Communicated effectively with supervisors regarding any issues or concerns related to inventory or operations
• Maintained a clean and organized work area, promoting safety and efficiency
• Collaborated with team members to complete daily tasks in a timely manner
• Accurately picked and packed orders for shipment, ensuring proper labeling and documentation Seasonal Warehouse Worker
Football Fanactics Fulfillment Center-Jacksonville, FL August 2022 to December 2022
5245 Commonwealth Ave Jacksonville, Florida 32206
Seasonal Warehouse Worker:
• Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
• Collaborated with team members to optimize workflow efficiency and meet daily production goals
• Achieved an average picking rate of XX items per hour, exceeding department standards
• Operated pallet jacks and hand trucks to move materials within the warehouse
• Achieved a record-breaking productivity rate during peak season by consistently meeting or exceeding daily picking targets
CDL Street Sweeper Driver
SCA Sweeping Corporation of America-Jacksonville, FL September 2021 to September 2022
• Performed routine vehicle inspections before each trip to identify any maintenance issues or potential hazards
• Followed all traffic laws and regulations to ensure compliance and prevent accidents
• Managed paperwork such as delivery receipts, logbooks, and mileage records accurately and efficiently
• Adapted quickly to changing road conditions or weather situations to maintain safe driving practices
• Maintained accurate records of mileage, hours worked, and fuel consumption for reporting purposes
• Maintained a high level of professionalism when interacting with law enforcement officers during routine inspections or traffic stops
Warehouse Associate
Adecco USA-Jacksonville, FL
July 2021 to October 2021
I ran an line of boxes to an truck preparing for delivery Making sure all boxes are moving an stacked properly in the truck I Pulled orders, Pack items along with labels, material handling and removing packaging from hand bags Shipping/Receiving,Re-ticketing items
Repackaging, Inspection for quality and accuracy,and repairing damaged products.The job requires you to stand on your feet all shift
All packages are light weighing no more than 40lbs School Bus Driver
Durham School Services-Jacksonville, FL
June 2020 to September 2021
• Safely transported students to and from school, adhering to all traffic laws and safety regulations
• Maintained a clean and orderly bus interior, ensuring a safe and comfortable environment for students
• Conducted pre-trip inspections of the bus to ensure it was in proper working condition before each route
• Communicated effectively with parents/guardians regarding pick-up/drop-off times and any changes in schedule
• Maintained accurate records of daily mileage, fuel consumption, and passenger counts for reporting purposes
• Ensured compliance with state regulations regarding driver qualifications, licensing, and vehicle inspections
Customer Service Associate
Family Dollar-Jacksonville, FL
June 2021 to July 2021
• members on company policies, procedures, and best practices for delivering excellent customer service
• Identified opportunities for process improvement and made recommendations to enhance the overall customer experience
• Processed returns and exchanges efficiently, maintaining accurate records and inventory levels
• Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
Delivery Driver/Customer Service
Blu Buddha for Exotic Foods-Jacksonville, FL
December 2019 to March 2020
• Followed all traffic laws and regulations to ensure compliance and prevent accidents
• Efficiently planned routes to optimize delivery times and minimize fuel consumption
• Communicated effectively with dispatchers, customers, and team members to coordinate deliveries and resolve any issues that arose during transportation
• Demonstrated excellent navigation skills using GPS systems or maps to find the most efficient routes for delivery destinations
• Managed paperwork such as delivery receipts, logbooks, and mileage records accurately and efficiently
• Assisted with loading/unloading of goods when necessary, ensuring proper handling techniques were followed at all times
• Provided exceptional customer service by being courteous, professional, and helpful during interactions with clients at pick-up/drop-off locations
• Maintained cleanliness inside the vehicle by regularly cleaning the interior surfaces
• Utilized time management skills effectively by prioritizing tasks based on urgency while maintaining punctuality in delivering goods
• Utilized excellent communication skills to provide regular updates on delivery status and estimated arrival times to customers
• Demonstrated flexibility in working hours by being available for early morning, late-night, weekend, and holiday shifts as required by job assignments
Driver
COUNTRYSIDE PROPERTY MANAGEMENT-Jacksonville, FL
February 2013 to October 2019
32254
Parking Lot Sweeper
• Followed all traffic laws and regulations to ensure compliance and prevent accidents
• Performed routine vehicle inspections before each trip to identify any maintenance issues or potential hazards
• Adhered to company policies regarding vehicle maintenance schedules for regular servicing and repairs as needed
• Maintained accurate records of mileage, hours worked, and fuel consumption for reporting purposes Shift Leader, Crew Associate, Prep Cook
Steak N Shake-Jacksonville, FL
August 2005 to December 2012
• Maintained open lines of communication with team members to foster a positive work environment
• Demonstrated flexibility by adapting quickly to changing priorities or unexpected challenges within the team dynamic
• Proactively identified opportunities for process improvement within the scope of my role as a valued member of the team
• Prepared and cooked a variety of dishes according to recipes, quality standards, and presentation guidelines
• Collaborated with team members to ensure efficient workflow and timely delivery of food orders
• Followed all safety and sanitation procedures to maintain a safe working environment
• Adhered to portion control guidelines to minimize waste while ensuring consistent serving sizes
• Operated kitchen equipment such as grills, ovens, fryers, and slicers in a safe manner
• Communicated effectively with front-of-house staff regarding special requests or dietary restrictions from customers
• Demonstrated flexibility by adapting quickly to changes in menu items or preparation methods as needed
• Worked efficiently under pressure during busy periods to meet high-volume demands without compromising quality standards
• Trained new team members on cooking techniques, recipe adherence, and kitchen procedures
• Ensured that all food products were properly labeled with expiration dates for freshness tracking purposes
Education
High school diploma
William M. Raines High School - Jacksonville, FL
Skills
• Loading and unloading
• Labeling and boxing
• Order picking and processing
• Shipping and receiving
• Assembly and production
• Warehouse operations
• DOT Regulations
• Leadership and team building
• Warehouse Logistics
• Box Truck,Dump Truck,School Bus,Manual Truck w/ attached machine operated harper- truck operations
• Quantity calculations
Languages
• English - Fluent
Certifications and Licenses
School Bus Endorsement
Passenger Endorsement
Food Handler Certification
Additional Information
I'm Currently Looking for an Full-time, Part-time, or a Temporary Job Opportunity
• Flexible work schedule
• Overnight ( preferably)
• Willing to work 40 hrs a week,holidays, or whenever needed
Contact this candidate