Customer Service Front Desk
Resume:
Anthony Davis
Washington, DC *****
*.**********@*****.***
Willing to relocate to: Washington, DC - Washington, DC Authorized to work in the US for any employer
Work Experience
USPS Mail Handler
United States Postal Service-Washington, DC
November 2020 to Present
• Unloads and separates mail from mail trucks and prepares correspondence for sortation.
• Utilizes handheld electronic device to aid in scanning and placement of mail.
• Maintains records of incoming and outgoing certified, insured, and registered mail.
• Strategically places mail and packages into the mail conveyor system.
• Delivers mail to appropriate distribution areas.
• Places processed mail into mail sacks and labels them appropriately.
• Cancels stamps on parcel posts and efficiently operated cancel machine.
• Inspects machines and equipment. Labeled and stored mail sacks and sorting equipment. Front Desk Assistant
Dental Dreams-Washington, DC
March 2017 to May 2018
• Answered and placed phone calls regarding patient appointments
• Contacted insurance companies regarding coverage and payment plans
• Performed clerical duties such as copying, faxing, filing, emailing, etc.
• Sent payment notices to insurance companies and patients
• Received and processed payments made by patients or insurance companies
• Entered patient information into computer system
• Checked in patients, gathering all personal and insurance information needed Cashier/Customer Service
Starbucks-Washington, DC
January 2014 to May 2016
• Responsible for manning the front counter and ensured efficient and remarkable customer service.
• Accurately input customer orders provided the correct price for food and beverages.
• Collected payment from customers and proved correct change.
• Resolved customer service issues. Ensured order accuracy and freshness. Up-sold meals and educated customers on promotions.
• Maintained proper metrics in place to ensure customers got orders recorded within designated time frames.
Construction Worker
Clark's construction-Washington, DC
March 2014 to July 2015
• Offered mechanical expertise with various general construction equipment while adhering to all safety codes
• Ensured compliance to plans and specifications for individual construction projects.
• Assisted with constructing and painting steel columns and walls
• Cleared debris, trash, and hazardous material from assigned site and prepared it for renovation Janitorial Worker
Paradise and Parkside Apartments-Washington, DC
January 2014 to May 2015
• Used vacuums and other motorized equipment in executing cleaning tasks.
• Ensured stocking of restroom and janitorial supplies.
• Performed light cleaning tasks for campus building exteriors.
• Moved all garbage and surplus building materials to central pickup points on a regular basis.
• Moved desks bookshelves, conference tables, and other office furniture as required. Education
High school or equivalent
Skills
• Moving
• Data Entry
• Load & unload
• Heavy lifting
• Warehouse Distribution Experience
• Front Office (3 years)
• Groundskeeping
• Eaglesoft
• Insurance Verification
• Manufacturing
• Environmental (10+ years)
• Custodial Experience
• Dental Receptionist
• English
• Restaurant experience
• Medical Records
• Landscaping
• Front desk (4 years)
• Cleaning Experience
• Guest Service (5 years)
• Medical Billing
• Leadership
• Maintenance
• Hotel experience
• Mowing
• Food service
• Landscape Maintenance
• Customer Service (8 years)
• Lawn Care
• Retail Sales
• Porter experience
• Serving
• Packaging
• Office Management
• Reception (3 years)
• Dental Assisting
Additional Information
Skills
Hard worker quick learner and good team worker (10+ years), Front Desk, Front Office, Customer Service, Reception, Guest Service
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