Mortgage Loan Processor

Tambrea Boothe

Remote Mortgage Loan Processor

************@******.*** • +1-540-***-****

LinkedIn • Roanoke, VA 24018

Results-driven professional with extensive experience in all types of mortgages from conventional to construction and government loans, combined with in-depth understanding of mortgage industry regulations and guidelines, including FHA, VA, and conventional loans. Qualifications Summary

• Proven success in writing two processing manuals for two different companies, with stellar record of processing mortgage applications and ensuring timely and accurate loan closings.

• Strong expertise in qualifying loan applicants, pre-underwriting loans, preparing loan paperwork, and coordinating loan closings.

• Adept at maintaining high levels of quality control to ensure accuracy and adherence to regulations.

• Known for efficiently organizing loan documents, coordinating with underwriters, and training new processors on compliance.

• Strong communication, organizational, problem-solving, and attention to detail skills, with an innate ability to work independently in a fast-paced remote environment.

Areas of Expertise

Mortgage Processing & Servicing

Order Entry & Processing

Loan Closing Coordination

Cross-functional Collaboration

Credit Review & Repair

Loan Selection Process

Mortgage Industry Regulations

Documents Review & Processing

Multi-Line Phone Systems

Staff Training & Mentoring

Credit Analysis & Formalizing

Exceptional Customer Service

Career Experience

Midwest Community Bank/BlueLeaf Lending (Acquired by GreenState Credit Union) – Chicago, IL Sep 2020 – Jan 2023 Remote Mortgage Loan Processor

Conventional, FHA, IHDA, IHDA FHA PLUS, USDA, Jumbo, VA, CondoProcessed and pre-underwrote mortgage loan applications for a variety of loan types, including conventional, FHA, IHDA, VHDA, VHDA FHA PLUS, USDA, VA, Habitat, Jumbo, and investment properties. Ensured accurate and timely processing of loan applications by collecting and verifying borrower information, reviewing loan documents, and conducting thorough assessments of creditworthiness. Managed all aspects of loan processing for a team of loan officers. Collaborated with loan officers, underwriters, and other stakeholders to gather necessary documentation, resolve issues, and ensure smooth and efficient loan processing. Maintained confidentiality and adhered to data security protocols while handling sensitive borrower information. Key Achievements:

• Led, educated, and guided Managed Loan Originators and Processors in multiple tasks.

• Managed end-to-end loan processing cycle, from pre-qualifying to closing stages.

• Expertly qualified all loan applicants by meticulously verifying credit and income ratios.

• Met closing deadlines consistently through efficient and timely loan processing, ensuring smooth and on-time closings for borrowers.

• Provided excellent customer service by promptly responding to borrower inquiries, addressing concerns, and providing regular updates on loan status.

Freedom First Federal Credit Union – Roanoke, VA Aug 2016 – Sep 2020 Senior Mortgage Loan Processor and Pre-Underwriter Conventional, FHA, VHDA, VHDA FHA PLUS, USDA, VA, Jumbo, Condo and DWMH. Demonstrated proficiency in handling various loan programs and requirements by processing a diverse range of loan types, including DWMH, VA, Habitat, and investment properties. Utilized loan origination software and other relevant tools to accurately collect and verify borrower information, review loan documents, and ensure compliance with regulatory requirements. Conducted comprehensive analysis of financial statements, credit reports, and other loan-related documents to assess loan eligibility, creditworthiness, and adherence to investor guidelines. Maintained a high level of accuracy and attention to detail while processing loan applications, ensuring data integrity and compliance with credit union policies and procedures. Facilitated fellow processors with VA and FHA Loan Websites. Key Achievements:

• Authored and created a comprehensive Processing Manual, documenting standardized procedures and best practices for the mortgage loan processing department.

• Managed and processed a high volume of 30-35 loans per month, demonstrating strong organizational skills and ability to handle multiple loan files concurrently.

Carilion Clinic – Roanoke, VA Apr 2015 – Aug 2016

Patient Access Financial Representative

Communicated with health insurance companies to obtain authorizations for surgical and radiological procedures for Carilion Clinic patients. Interacted with patients to facilitate registration process for procedures. Addressed insurance inquiries, explained insurance details, and requested monetary deposits and billing information. Key Achievements:

• Received multiple awards in recognition of outstanding achievements and consistently surpassing expectations on a monthly basis.

• Delivered exceptional customer service by effectively and professionally communicating with patients, insurance companies, and other stakeholders to resolve billing and insurance-related issues. American Financial Corp of VA – Roanoke, VA Jul 2010 – Apr 2015 Sr. Mortgage Loan Processor/Office Manager

Conventional, FHA, VHDA, VHDA FHA PLUS, USDA, VA, Jumbo, Condo/Office Manager. Reviewed and analyzed documentation to verify qualification and eligibility of loan applicants while adhering to regulatory requirements and company policies. Prepared and maintained detailed loan documentation, records, and reports with complete compliance with internal procedures and industry regulations. Key Achievements:

• Shouldered all responsibilities for office operations during owner's absence, ensuring seamless continuity of business processes.

• Utilized critical thinking and problem-solving skills to identify and address processing issues by ensuring efficient and effective loan processing operations.

Additional Experience

Sr. Mortgage Loan Processor Advantage Mortgage Group LLC – Roanoke, VA Mortgage Loan Processor & Pre Castle Mortgage – Key West, FL Education

High School in Business

Cave Spring High School – Roanoke, VA

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