Customer Service Data Entry

Kari Karsten 314-***-****

**********@*****.***

https://karibethblog.wordpress.com (blog) http://www.karibethkarsten.com (portfolio) Education

Missouri State University: BS Graduated May 2007 - Emphasis: Mass Media Communications Awards and Honors

Multicultural Leadership Scholarship Recipient MSU, 5 years News Media Club Member MSU 4 years, President 2 years Professional Experience

Service Writer Radwell International. August 2022 – Present

• Customer Service, Data Entry, Sales Administration Management, Client Data Organization (MS Word/Excel)

• Technician Repair Scheduling, Project Management, Calendar Management/Organization, Customer Correspondence

• E-Commerce Payment Verification, Daily Credit Card Order Processing: Epicor P21 & Spectrum Mgmt. Software

• E-Filing, Spreadsheets for Production Analysis, Technical Copywriting *Extreme Attention to Detail & Organization* Remote Office Assistant Kavaliro. March 2021 – March 2022 (Contract)

• AMI Meter Deployment Installation Daily Recording: Landis+Gyr, MS Excel, CSS

• AMR/AMI Meter Swaps: OAS, eADMS, CSS, MS Excel

• No Meter Left Behind Completed Routes: Oracle, SMP Deployment, OAS, CSS, Ensight, MS Excel Office Manager/Executive Assistant Recycling Systems Technology. Aug 2019 – May 2020 (COVID)

• Customer Service, Salesforce CRM, Proposal Writing, Client Data Organization (MS Word/Excel)

• Quickbooks: Invoicing, Purchase Orders, Writing Checks, Billing, Reconciling

• Project Management, Calendar Schedule, Travel Coordination, Budgeting, Graphic Design (company website) Executive & Marketing Assistant EBS Recruiting. Dec 2018 – June 2019 (Contract) Assistant to Executive Director: Capes Sokol Law Firm

• Customer Service, Salesforce CRM, Copywriting, Data Entry, Purchasing, Invoicing, Billing, Meeting Minutes

• Project Management, Calendar Schedule, Travel Coordination Marketing Assistant: Capes Sokol Law Firm

• Event Planning, Creation of Marketing Materials & Guidelines (PowerPoint, Adobe Illustrator, WordPress) Executive & Marketing Assistant TRC Staffing. March 2016 – Dec 2018 (Contract) Assistant to Senior Vice President: Bethesda Health Group, Premiere Dental

• Customer Service, Copywriting, Data Entry, Purchasing, Project Management, Calendar, Travel Coordination Assistant to Chief Operations Officer: Myrtle Hilliard Davis Comprehensive Health Center

• Customer Service, Salesforce CRM, Copywriting, Data Entry, Purchasing, Project Management, Travel Coordination Marketing Materials Designer & Manager: Myrtle Hilliard Davis Comprehensive Health Center

• Writing, Imaging & Vector Graphics (Microsoft Publisher, PowerPoint, Adobe Illustrator, WordPress), Event Planning Executive & Marketing Assistant Express Employment Professionals. Oct 2013 – March 2016 (Contract) Assistant to President: MyBrand Promotions

• Customer Service, Salesforce CRM, Copywriting, Data Entry, Purchasing, Project Management, Travel Coordination

• Data Entry- Web Content (product details, images, attributes, ECC headlines, columns, and links to the web) Marketing Specialist/Designer: Big Rivers Marketing, Linked Selling

• Marketing Materials: Writing, Imaging and Vector Graphics (Microsoft Publisher, PowerPoint, Adobe Illustrator)

• Territory/Project Management, Sales Team Affiliate, Scheduling, Event Planning, Meeting Presentations Office Manager/Executive Assistant A&N Auto Sales. March 2010- October 2013

• Automobile Sales & Marketing (advertisements, sales calls, photography, website maintenance, social media)

• Title Processing, Order Processing, Purchasing, Sales Reports, Misc. Financial Applications (MS Excel/Word)

• Customer Service, Data Entry, Sales Administration Management, Client Data Organization Portrait Studio Photography & Sales Portrait Innovations. June 2007- March 2010

• Full Time Portrait Photographer

• Establish and maintain customer base through communication and exceptional sales

(PT) Wedding Photographer

Classic Photographers. June 2017 – March 2020

Complete Weddings & Events. June 2014 - Oct 2016

(PT) Sports Photographer

FanPhotos. Nov 2011 – June 2013

• Sports Fan Photographer- before, during and after games (Cardinals, Blues & Rams)

• Event Photography (with players)

(PT) Event Photographer

Napkinnights.com May 2007 – Oct 2009

• Local music venues, concerts, celebrity events, etc Computer Skills Editing and Design Skills Production Planning Skills MS 365- Word, Excel (80 wpm) AVID, Final Cut, Premiere Pro Microsoft Publisher Outlook, Zoom, Teams Adobe Photoshop/Illustrator Filmmaker Windows, Salesforce, OAS, CSS PowerPoint, WordPress Celtx Scriptwriting

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