Customer Service Credit Union
Resume:
Elisha Rapp
****.*******@*****.***
Overview:
Known for delivering friendly service and personalized attention to all members. Contribute to achieving branch goals by recommending products and services that meet the member’s needs. Solid knowledge of banking regulations and compliance matters; adhere and compliance procedures for protection of cash and other assets.
Experience:
Firefighters First Credit Union- Bakersfield August 2023- November 2023: Financial Service Consultant 1: Temp. position
Handled financial transactions at the branch. Managed deposits, withdrawals, transfers and check cashing, verify customer identification, signature and balance information, process loan payments, Certificate of deposit withdrawals, issuing of credit and debit cards in the branch. Balancing of branch at end of day, participate in auditing when needed. Pacific Western Bank- Bakersfield January 2016- November 2020: Senior Teller
Handled financial transactions, managed deposits, withdrawals, transfers, check cashing, encoding, filling of CTR’s wire transfer. Contact customers regarding their CD deposits, issuing Cashier’s checks. Balanced vault and ATM’s, ordered cash, processed incoming and outgoing cash shipments. Processed morning audits on accounts, delivered training monthly on different bank operations to keep employees in compliance.
Bakersfield City Employees Federal Credit Union- November 2014- December 2015:
Senior Teller
Managed deposits, withdrawals, transfers, check cashing, processing of loan payments, credit card payments. Recommended products and services to meet members financial needs. Participated in outside events to bring in new accounts. Education:
Attended Hoover High School in Fresno. Graduated with a 3.8 GPA in 2002. For references, please request.
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