Retail, Customer Service
Resume:
Jennifer Smith
**** ****** *** ******* ****, IL *2040
*****************@*******.***
Experience
Walmart Spark, Shopper/Delivery Driver 2022-Present
• Download and utilize the Spark Driver application to accept or decline service offers.
• Conduct a thorough review of orders before and after delivery to verify their completeness.
• Shop for and deliver groceries, household items, and other products to customers.
• Ensure product safety during shipping and address any delivery issues.
• Manage documentation, including invoices and delivery confirmations.
• Comply with all traffic regulations and Department of Transportation (DOT) requirements. Scanscape, Field Service Rep/Merchandiser Data Collector 2021 to 2024
• Conducted regular store visits to assess merchandise displays and adherence to brand guidelines.
• Developed and implemented effective merchandising strategies to enhance product visibility.
• Utilized advanced digital tools for accurate data recording, ensuring high-quality information collection.
• Maintained records of data collection activities and reported any discrepancies noted during visits.
• Analyzed sales data to identify trends and adjust product placements accordingly. Ruler Foods, Retail Clerk 2020 to 2021
• Welcomed customers and ensured a positive shopping experience.
• Assisted in locating products, addressing inquiries, and processing transactions efficiently.
• Maintained the cleanliness and organization of the store and displays.
• Processed sales transactions accurately and promptly.
• Restocked shelves and replenished inventory to maintain an appealing store layout.
• Resolved customer complaints to ensure satisfaction.
• Participated in merchandising and promotional efforts to boost sales. Dollar General, Sales Associate/Key Holder 2016 to 2019
• Engaged with customers to understand their needs and provide tailored service.
• Assisted in locating products and recommended complementary items.
• Processed transactions accurately using the point-of-sale system.
• Maintained a clean and organized sales floor to enhance the shopping experience.
• Restocked shelves and displayed merchandise according to company standards.
• Opened and closed the store while following security protocols.
• Supported the store manager in achieving sales and operational goals. Education
Granite City High School - High School Diploma 2000 Accomplishments & Skills
• Professional experience as a delivery driver, retail, merchandising, sales, mailroom operations, and record- keeping expertise.
• In 2012, I developed key skills as a temporary mailroom and file clerk at American Water Resources.
• Proficient in digital tools for data entry and reporting.
• Capable of working independently and managing time effectively. c Creative with a strong eye for visual merchandising.
• Ability to follow designated routes, schedules, safety protocols, and transportation regulations.
• Clean driving record.
• Strong analytical skills for interpreting sales data and market trends.
• Customer-focused mindset with a passion for service.
• Excellent communication and interpersonal skills for team collaboration.
• Basic math skills for accurate cash handling and transaction processing.
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