K
Krista Mackey
Administrative
Assistant/customer service/ data entry/ Client Relations
Krista Mackey
Binger, ok 73009
**************@*****.***
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Skills
85 wpm
Microsoft outlook, word, excel, powerpoint, access
Client relations
customer service
reconciling payments/ money process
benefits administration
data entry 10 key telephone etiquettes accounts manager
legal assistant virtual assistant online bookkeeping benefit contacts
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Experience
Walmart- Customer Service Manager (CSM)/ Service desk
MONTH 2015 - 2022, LOCATION Chandler, Oklahoma
William T. Knox, Attorney and Counselor at law
Bill Knox
Christopher Monroe Knox, Attorney and counselor at law
February 2012- May 2016 - Dallas, Texas
Job duties included posting of bonds, billing, answering the phones, DWI information collection, ALR requests for drivers license hearings, payments received, setting of appointments, court correspondences, Getting discoverys, sending and receiving court motions, Set up client contracts, and files. Daily docket,
MN Group, LLC Criminal defense law firm
June 2011- February 2012 Dallas, Texas
Court Liasion, answering the phones, setting appointments, filing, docket, client contracts,
United Group Service Center, Los Colinas Texas
Jan 2008- May 2010
Worked in payment processing as a data entry clerk, and Client relations
Job duties included keying of applications for the applicants who were applying for new health insurance and benefits. As well as helping the returns desk on various other problems that occurred when an application was returned incomplete. Reconsiliation of money for the days new business, and tying out all money at the end of the day.
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Education
American Public University Systems- Current 2024
Studies- Law
Minco High School, General high school diploma
2003-2005 Minco, Oklahoma
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Canadian Valley Technology Center
2003-2005, El Reno Oklahoma
I earned my certificate in Administrative Assisting, where I learned basic computer skills, the knowledge of how an office is ran, how to prepare documents, and how to draft them professionally. As well as getting the basic concept of daily work load, the demands of working under pressure, and how to handle uncomfortable situations, as well as meeting deadlines.
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Awards
References
Christopher Knox 214-***-****
900 Jackson Street, Suite 650
Dallas, Texas 75202
William T. Knox 214-***-****
900 Jackson Street, Suite 650
Dallas, Texas 75202
Mark Nancarrow 214-***-****
3131 McKinney Ave. # 800
Dallas TX 75204