Project Manager, Supply Chain, Logistics, Business Analyst

PROFILE SUMMARY

Accomplished Project Manager with 17+ years of experience leading diverse projects in the IT, pharmaceutical, banking, and shipping and receiving industries. Skilled in streamlining operations, optimizing supply chain workflows, and managing large-scale data migration initiatives to achieve business objectives. Adept at coordinating cross-functional teams, implementing strategic solutions, and driving efficiency across complex organizational structures. Proven ability to enhance operational processes, oversee end-to-end project lifecycles, and deliver measurable results and ensuring quality and compliance with industry standards. A strong leader with a track record of fostering collaboration, resolving challenges, and consistently exceeding project goals and stakeholder expectations. SKILLS

Core Skills: End-to-End Project Lifecycle Management, Project Planning & Execution, Event & Program Coordination, Logistics and Supply chain Management, Budget Management, Resource Allocation, KPI Tracking, Scop & Schedule Management, Process Improvement, Quality Assurance, Task Prioritization, Sprint Planning, Change Management, Project Reporting, Vendor Negotiation. Operational Excellence: Operations Management, Data Migration, Warehouse Management, Process Automation, Compliance Management, Issue Resolution, Workflow Management, Audit Preparation, Milestone Tracking, GAP Analysis, Data Analysis, Data Migration & Integration: ETL (SSIS, Informatica), SAP Data Services, AWS Data Pipeline Supply Chain & WMS Tools: SAP eWM, NetSuite, Softeon, Intuiflow, Oracle SCM Cloud Collaboration & Reporting Tools: Jira, Confluence, Slack Microsoft Teams, Power BI, Tableau Data Modeling & Warehousing: SQL, Snowflake, PostgreSQL, Talend, Alteryx Risk & Compliance: NIST Cybersecurity Framework, GRC Platforms, IT Risk Assessments Technical Proficiency: MS Projects, Monday.com, Asana, SharePoint, Microsoft Office Suite (PowerPoint, Word, Excel, Access, Outlook), Gantt Charts, Java, Groovy, BPMN, Earned Value Management (EVM). Methodologies: Agile (Scrum, SAFe, Kanban), Waterfall and Hybrid Models, PMO Framework, Lean Six Sigma, PRINCE2. PROFESSIONAL EXPERIENCE

Project Manager Zackria Fuel, LLC – South Plainfield, NJ October 2007 – May 2024

• Led end-to-end lifecycle management for B2B software projects with multiple cross-functional teams, utilizing MS Project for optimizing resource allocation and budget management and delivering 25+ high-priority projects on time within scope.

• Directed comprehensive data migration projects, leveraging SAP eWM, SQL, and ETL tools to map, clean, and transfer of 1.5M+ datasets, ensuring seamless integration and operational continuity for critical supply chain workflows.

• Streamlined supply chain operations, implementing Intuiflow and NetSuite tools to optimize warehouse management systems, and reducing shipment processing times by 4 hours per order and increasing daily throughput by 200+

• Acted as Scrum Master to facilitate Agile adoption across teams, conducting sprint planning, backlog prioritization, and stakeholder collaboration using Jira and Confluence, increasing team velocity by 40% and reducing project delay.

• Developed and executed IT risk management strategies, performing risk assessments with NIST frameworks to identify

& mitigate project risks and implement robust remediation plans, enhancing operational security and resilience by 15%.

• Maintained warehouse management softwares, integrating barcode scanning and automated workflows with WMS tools like Softeon, reducing manual errors, and reducing inventory discrepancies from 50+ incidents monthly to fewer than 5.

• Designed and developed 25+ interactive dashboards, using Power BI to consolidate multi-departmental data, providing actionable insights for leadership to track project progress and performance and align resources to critical business objectives.

• Optimized Salesforce workflows, automating 100+ processes by collaborating with administrators to streamline operational tasks, define metrics, and improve overall efficiency for cross-functional sales and marketing teams.

• Trained & mentored project teams of 50+ employees, delivering workshops on Agile principles, WMS project management tools, and process improvement methodologies, improving productivity, achieving a 98% adoption rate within six months.

• Standardized operational processes, utilizing BPMN methodologies and process mapping tools to eliminate redundancies, enhance workflows, and ensure smooth project execution within timelines and stakeholder expectations.

• Led logistics and supply chain improvement initiatives, integrating SAP Digital Supply Chain solutions to coordinate multi-team operations, ensuring on-time delivery ensuring 100% adherence to strict quality and compliance requirements.

• Implemented advanced security measures, designing robust data protection strategies for hybrid environments aligned with governance frameworks, minimizing vulnerability and improving reliability of critical infrastructure systems.

• Executed ERP integration projects, collaborating with stakeholders and IT teams to align workflows with enterprise systems, ensuring seamless transitions and maintaining continuity in critical operational processes.

• Developed SQL-based data models, enhancing data accessibility and reporting capabilities, reducing query response times from 120s to under 30s, and enabling leadership to respond quickly to changing business needs and operational insights.

• Implemented hybrid project management methodologies, blending Agile, Scrum, and Waterfall approaches to align project strategies with evolving organizational goals, driving consistent client satisfaction and measurable outcomes. Khalid M. Zackria

Phone Number: 732-***-**** •

Email: **********@*****.*** •

Address: Piscataway, NJ 08854 •

LinkedIn •

Project Manager Scrum Master

Operations Project Manager Stelton Fuel, LLC – Piscataway, NJ Apr 2006 – October 2013

• Implemented operational project management practices, utilizing tools like Excel, QuickBooks, and Smartsheet to streamline staffing, project execution, payroll, and budgeting, achieving a 10% reduction in administrative inefficiencies.

• Delivered employee training programs, using data-driven insights from the markets and training platforms like MS Team and Zoom to enhance customer service, increasing sales & customer retention by 35% across fuel and retail services.

• Optimized inventory and procurement management workflows, leveraging vendor management tools and automated reorder systems, ensuring consistent availability of high-demand products and reducing stock shortages by 25%.

• Led cross-functional teams in implementing loss prevention strategies, utilizing analytics dashboards to monitor inventory discrepancies, achieving a measurable improvement in inventory accuracy and reducing shrinkage by $15,000 annually.

• Directed sales and marketing initiatives, using project management techniques to align team goals with business objectives, increasing revenue across service categories by $430,000 and improving customer engagement through targeted campaigns. Network Engineer/Computer Science Teacher

Egbert Intermediate School 2, New York City Boards of Education – Staten Island, NY January 1999 – June 2006

• Designed and managed school-wide computer networks, implementing and maintaining in-house voice, data, video, and wireless services using industry-standard networking tools, ensuring 99.9% uptime for seamless staff and student operations.

• Developed and delivered academic curricula in computer science, utilizing programs like Inspiration and Microsoft Office to teach web design, software development, & hardware skills to 600+ students annually, and enhancing technical proficiency.

• Led IT department initiatives, upgrading software systems, managing inventory, and maintaining network infrastructure to optimize performance, reducing downtime and improving connectivity reliability across the school’s academic programs.

• Chaired cross-functional committees, collaborating on disciplinary plans and coordinating student activities, including field trips, events and shows, enhancing student engagement and contributing to a well-rounded educational experience. Quality Control Analyst ICON CMT Corp. – Weehawken, NJ April 1998 – December 1998

• Executed application robustness testing projects, identifying and resolving critical vulnerabilities in SAP and enterprise applications using systematic quality control methodologies, ensuring system reliability for global clients.

• Resolved 30+ client issues across global platforms, including SAP application errors, domain passwords, and Intranet PIN malfunctions, employing structured troubleshooting techniques to restore full system functionality within SLA timelines.

• Diagnosed and addressed network failures, collaborating with cross-functional IT teams and leveraging diagnostic tools to enhance network performance and reduce system downtime by 20%.

• Supported enterprise-wide password management systems, troubleshooting mainframe and team links access issues, improving secure access for 1,000+ end-users and enhancing overall operational efficiency. Project Manager/Operations Manager/Recruiter B & D Corporation – Woodbridge, NJ February 1993 – April 1997

• Supervised and coordinated a team of 108 employees, spanning departments such as customer service, inventory, and warehousing, employing resource planning techniques to streamline workflows, and improving team productivity by 15%.

• Optimized inventory management systems, implementing best practices for tracking raw materials and finished products across multiple warehouses, ensuring seamless supply chain operations and reducing stock discrepancies by 20%.

• Developed and implemented a centralized customer service department, utilizing CRM tools to manage inquiries effectively, enhancing customer satisfaction rates and reducing response times by 30%.

• Negotiated vendor contracts for telecommunication equipment, reducing operational costs by $50,000 annually and achieving ROI within five years through improved service reliability and cost management.

• Led product launches and marketing projects, collaborating with sales teams and leveraging data insights to create targeted strategies, resulting in a 25% increase in product sampling engagement.

• Compiled and presented detailed business reports for upper management, using data visualization tools to highlight key metrics, driving informed decision-making on cost-saving initiatives that reduced overhead by 10%.

• Managed company trade show participation, coordinating logistics, booth design, and team schedules, leading to a 15% growth in client acquisition and increased brand visibility in the market.

• Streamlined operational processes across departments, introducing automation tools and renegotiating vendor contracts, achieving a $100,000 cost reduction in overall operational expenses and maintaining service quality. CERTIFICATIONS

• Project Management Professional (PMP) – Project Management Institute, Inc.

• Professional Scrum Master (PSM) – Scrum.org

• Agile Certified Practitioner – Agile Certification Organization EDUCATION

Master of Science in Management Information Systems NJIT, Newark, NJ Bachelor of Science in Business Administration & Management Kean University, Union, NJ SOFT SKILLS

Leadership, Stakeholder Communication, Cross-Functional Collaboration, Problem-Solving, Conflict Resolution, Mentorship, Risk Assessment & Mitigation, Critical Thinking, Decision-making, People & Performance Management, Attention to Detail, Adaptability.

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