Patti Brasher
Pinson, AL *****
************@*****.***
Professional Summary
My excellent communication and problem-solving skills, combined with a strong work ethic, make me a valuable asset to any organization. I am a dependable person who is great at time management. I also am always energetic and eager to learn new skills. Work Experience
Administrative Assistant
Amazon Warehouse-Bessemer, AL
December 2023 to January 2025
• Acting as a point of contact for customers, clients or suppliers via email, over the phone or in person
• Welcoming visitors to the building, organising security clearance and showing them to meetings
• Booking meeting rooms for colleagues and arranging meeting schedules
• Organising filing systems and updating office databases
• Processing invoices, tracking receipts, inputting expenses and other basic bookkeeping tasks
• Arranging travel plans and hotel stays for staff members
• Ordering new office equipment, such as stationery, printer refills or staff uniforms
• Scheduling office meetings between teams, managers and departments
• Responding to questions and requests for information
• Utilizing Microsoft Power Point and Microsoft Word to create visually engaging presentations with slides, charts, and multimedia elements,
Optician
Pearle Vision-Pinson, AL
June 2020 to December 2023
• Greet patients, answer questions, and make appointments.
• Help customers choose frames and lenses that fit their needs.
• Teach customers how to insert and remove contact lenses.
• Educate customers on how to care for their eyewear.
• Measure customers' eyes and faces, including the distance between their pupils.
• Take interpupillary distance and fitting measurements.
• Use precision measuring instruments to fit eyewear. Lancome Counter Manager
Ulta Beauty-Birmingham, AL
May 2004 to June 2020
• Recruit, train, and staff makeup artists for events.
• Clean, maintain, and organize makeup products and tools.
• Ensure that makeup looks are executed as planned.
• Work with wardrobe and performance managers to create characters.
• Communicate with artists, management, and other teams.
• Track inventory, order supplies, and track expenses.
• Manage schedules, budgets, and team members.
• Provide mentoring for makeup experts.
• Makeup managers may work on multiple actors in a night, typically producing the look in under 10 minutes.
• They may need to be able to stand, walk, and work in varying environments for up to 6 hours at a time.
• They may need to be able to work a varying schedule in terms of days and hours. Secretary
Wheeler Insurance Company-Birmingham, AL
February 2000 to May 2004
• Customer service:Answering phone calls, greeting clients, directing inquiries to the appropriate agent, and providing basic information about policies.
• Appointment scheduling, coordinating and managing data entry and record keeping.
• Maintaining accurate client information on the database, including policy details, contact information, and claim history.
• Document management:
• Filing insurance applications, applications, policy documents, correspondence, and claim forms.
• Policy processing
• Assisting with policy renewals, changes, and cancellations as needed.
• Report preparation
• Generating sales reports, client activity summaries, and other necessary reports for agents and management.
• Correspondence management
• Drafting emails and letters to clients regarding policy updates, billing information, and other communications.
• Office administration
• Ordering office supplies, managing office equipment, and coordinating maintenance.
• Compliance support
• Ensuring adherence to insurance regulations and company policies regarding data privacy and record keeping.
Pharmacy Technician
GenoPATH-Birmingham, AL
November 1996 to February 2000
• Entering prescription data, accurately, inputting details from prescriptions like patient name, medication name, dosage, quantity, and refill instructions into the pharmacy computer system.
• Patient information management: Updating patient demographics like address, phone number, insurance details, and allergies within the pharmacy database.
• Insurance verification: Checking patient insurance eligibility and benefits for each prescription.
• Refill tracking: Recording and monitoring prescription refill requests, including notifying patients when refills are due.
• Data cleansing: Identifying and correcting any errors or inconsistencies in patient data.
• Maintaining patient profiles:Creating and updating comprehensive patient medication records within the pharmacy system.
• Reporting: Generating reports on prescription trends, inventory levels, or other relevant data as needed. Pharmacy Technician
St. Vincent’s Hospital-Birmingham, AL
November 1986 to November 1996
• Medication preparation, accurately, measuring, counting, and mixing medications according to prescriptions.
• Labeling creating clear and accurate medication labels with patient information, dosage, and instructions.
• Inventory management tracking medication stock levels, ordering new supplies, and managing expiration dates.
• Quality control performing checks on medications before dispensing to ensure accuracy and safety.
• Patient information verifying patient details and allergies on medication orders.
• Automated dispensing systems operating automated medication dispensing machines.
• Prescription processing receiving and reviewing medication orders from healthcare providers.
• Delivery of medications distributing medications to different hospital departments and nurses' stations.
• Compounding medications preparing specialized medications like IV solutions under a pharmacist's supervision.
• Administrative tasks processing insurance claims, maintaining patient records, and filing paperwork. Education
2 year Diploma in Business
Shelby Vocational School - Columbiana, AL
September 1982 to May 1984
High School in Business
Pelham High School - Pelham, AL
September 1980 to May 1984
Skills
• Typing
• Type 65 wpm