Data Center System Administrator

Mazhar Khan

**** **** ** # **, **********, IL, **016

617-***-****, ***.*******@*****.***

US Citizen

Objective

I would like to use my experience in Information Technology, coupled with my current education to secure a strong position in the field of IT. I am authorized to work for any employer in the United States and have 10+ years of experience in IT roles.

Education

Bachelor of Commerce University of Karachi 2007

Certifications

oCCNA

oOracle Database 10g Certified Professional

oServiceNow System Administrator

oScrum Master Certified (CSM)

Trainings/Skills

oRed hat Linux Administration

oOracle VMware

oJavaScript

oOracle E-Business Suite Administration

oHTML/CSS

oWindows Server 2012

Work Experience

Southwest Airline, Client. (Softtek Integration) (Naperville/Dallas) Feb 2021 - Present Data Center /System Engineer.

oDeploying routers, switches, servers, firewalls equipment into Data Center.

oManage Racks, Cabinets, Manage fiber and copper Cables for servers/switches/Routers/firewalls.

oPerform service tasks, maintain, and troubleshoot servers, switches, routers in a highly available data center environment.

oInvolved in the designing procedures for rack elevations, floor space, cabling, servers etc.

oProvide on-call data center admin support.

oProvide support to Incidents/Change/Problem/Requests received through various channels such as e-mail or web, or phone.

oDealt with the escalation problems for Routing, switching, servers, WAN connectivity issues using ticketing system service now.

oExcellent knowledge of TCP/IP protocol suite and OSI layers.

oInstallation, Configuration and Administration of Windows Servers 2016 and 2019, Active Directory, FTP, DNS, DHCP, Linux OS under various LAN and WAN environments

oSwap disk, memory, power supply into devices

KeyBank, Client. (Mindlance) Tulsa, Oklahoma Aug 2017 – Dec 2020

System Administrator

oInstalled, configured, migrated, and maintained enterprise solutions on Windows 2012, 2016 and 2019 servers.

oHands on Experience in designing and implementing of Active Directory and Network Fundamentals Protocols such as TCP/IP, DNS, DHCP and Group Policy.

oSupport and troubleshoot functional/Developer Issues.

oPerform Active Directory Administration, Configuration and Maintenance as required.

oProvide effective support to Incidents/Change/Problem/Requests received through various channels such as e-mail or web, or phone.

oAssist in installation and support of Desktop and PC Users (Hardware and Software)

oInstallation of RHEL Linux 6.8 operating system on Dell server.

oInstallation of RHEL RPM/Packages into Dell server.

oUser, Group management for the Linux servers.

oInstall Database Patches into Oracle Database 12c (Development Environment).

oUser Support - Monitoring and troubleshooting system performance, server user related problems. Support users to resolve their day-to-day issues related to OS, E-mail, Account issues, hardware etc.

Inbox Business Technologies (Pakistan) May 2014 – Dec 2016

Data Center /System Engineer

Clients:- Bank al habib,United bank limited, Royal ceramics Lanka(RCL,location:Srilanka)

TCS express

oManage Racks, Manage Cables for servers/switches/Routers.

oTroubleshoot Operating system (Linux/Windows Server) and Oracle E-Business Suite Database and Oracle Database, upgrade oracle databases to new version.

oInstall RPMs/Packages for various other purposes across various Red Hat Linux machines.

oInstall Patches on database and Oracle application.

oMigration Oracle Linux from 32 bit to Oracle Linux 64 bit.

oCreated and managed global Oracle EBS Database license pool through processes and policies

oLead DBA team and partnered with application/business to execute continuous engagement plan to keep Oracle currency in-line with Oracle support including Oracle EBS (11.5.1 to R12.1.3) and databases.

oEnhanced internal customer satisfaction through innovative approaches and process improvements through dialogue with stake holders and partners globally

oImplement Oracle Advance Collection implementations, Upgrade projects, Migration and provided all infrastructure support for Oracle Application 11i and Release12.

oLead multiple Migration project of Oracle EBS from Linux 32 bit to Linux 64-bit.

IACS Consulting Solutions (Pakistan) Feb 2011 – Apr 2014

Data Center /System Engineer

Clients: Faysal Bank, Dubai Port World, Hino Pak

oInstallation of RedHat Linux (4/5/6/7) on Virtual Machines and on Various IBM Blade Server, Configure and manage Windows Server 2008/2012, Install packages on Linux, install software’s on end user PC, Troubleshoot Linux and Windows Server.

oMigrate Linux 32 bit to Linux 64 bit.

oInstall Oracle database on linux, Upgrade Oracle database to new version (e.g 11g, 12c).

oManage Racks, Manage Cables for servers/switches/Routers

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