Data Entry Administrative Assistant
Resume:
Pittsburgh, PA
********@*****.***
Christine L. Prendergast
Administrative Assistant/Data Entry-Temporary/part-time
EDUCATION
South High School
13th & Carson Streets
Pittsburgh, PA 15203
OBJECTIVE
As an Administrative Assistant, my primary objective is to support the functioning of business operations by assisting to manage staff, coordinate operations, and ensure exceptional customer service. I aim to create a positive and productive work environ-ment by communicating with team members, setting clear goals, and monitoring performance.
REFERENCES
Available upon request
FUNCTIONAL SKILLS
Typing/Data entry
Shorthand
Problem-solving
Office equipment/computers
EXPERIENCE
November 9, 2024 – January 10, 2025
Training for Rebate Renewal Coordinator (5-month temp position)
Thermo Fisher Scientific
300 Industry Drive, Pgh., PA 15275
Supervisor: Dan Horvath 724-***-****
Review yearly contractor rebate renewals for process into database system.
October 2017 – January 2018
Administrative Professional (seasonal temporary) – UPMC Medicare Operations
600 Grant Street, U.S. Steel Building, Pgh., PA 15219
Assigned to Manager of Medicare Operations
Completed commission information for selling agents.
Accurately entered information into various databases
Corrected any inaccurate information found in databases.
Fast paced process requiring ability to work independently with minimal supervision.
Collaborate closely with Supervisors to solve problems pertaining to various applications/brokers/data to be entered.
Involved close detail to data as various organizations and individuals involved.
Able to complete required daily volume of data entry.
January 2017 – July 2017
Administrative Professional (seasonal temporary)
UPMC/Clinical Operations
600 Grant Street, U.S. Steel Building, Pgh., PA 15219
Assigned to Manager of Clinical Operations
Data Entry – assigning medical cases to appropriate nurse and/or clinical.
office.
Accurately entered information into various databases
Corrected any inaccurate information found in databases.
Fast paced process requiring ability to work independently with minimal supervision
Collaborate closely with Supervisors to solve problems pertaining to various data to be entered.
Involved close detail to data as various organizations and individuals involved.
Able to complete required daily volume of data entry.
October 2016-January 2017
Operations Clerk (seasonal temporary)
UPMC/Medicare Operations
Assigned to Manager of Medicare Operations
Completed commission information for selling agents.
Accurately entered information into various databases
Corrected any inaccurate information found in databases.
Fast paced process requiring ability to work independently with minimal supervision.
Collaborate closely with Supervisors to solve problems pertaining to various applications/brokers/data to be entered.
Involved close detail to data as various organizations and individuals involved.
Able to complete required daily volume of data entry.
November 1998 – February 2013
Clerk Stenographer 3
County of Allegheny-Dept. of Human Services, Office of Community
Relations
Assigned to Deputy Director, Office of Community Relations
Worked independently with minimal supervision\
Ordered and distributed public relations material.
Assigned with preparation and delivery of PowerPoint presentations.
Created, compiled, and maintained various monthly and yearly reports as well as literature distribution reports.
Distributed DHS Newsletter to all department staff and to external publics via email and hard copy (mass mailing)
Processed general and confidential correspondence and reports.
Typed letters, memos, minutes, and proofread documents for grammar, spelling, and format.
Managed Deputy’s calendar by coordinating, scheduling, and cancelling appointments.
Maintained general working condition of computers, fax machine, copy machine, and printers as well as contacting maintenance vendor and ordering equipment supplies as needed.
Ordered office supplies as needed.
Processed bi-weekly timesheets to payroll.
Distributed incoming mail and delivered outgoing mail to appropriate office and mailroom.
Screened consumer phone calls and assisted with appropriate services requested.
Created, compiled, and updated various mailing databases for hardcopy and mass email.
Prepared Travel Requests and Travel Reimbursement forms
Contact person for distributing DHS brochures and literature to various publics for community fairs, schools, churches, as well as DHS staff for conferences, lectures, and other events.
Screened phone calls for Events hot line for Department events
March 1998 – November 1998
Senior Secretary/Legal Department
General Nutrition Corporation
Assigned to Legal Department
Typed correspondence, agreements, legal pleadings, and reports.
Prepared travel arrangements and Travel Expense forms
Ordered office and equipment supplies as needed.
Document faxing to international offices.
Processed mail, screened telephone calls and routed calls to appropriate attorney
Maintained office files.
Assisted in supervision of part-time clerical worker.
Maintained operation of copy, fa machine, and computers
1997-1998 – Data Entry Operator/Contracted position
Various organizations
Worked at home as independent contractor entering various information into databases using Microsoft Access
Required travel to organization to pick up workload and return finished project.
Able to accurately complete required weekly data entry
1987-1997 – Clerk Stenographer 2
City of Pittsburgh/Dept. of Public Works
Assigned to Assistant Director of Operations
Scheduled meetings; screen phone calls
Typed correspondence, memos, minutes for meetings.
Assisted in scheduling Disciplinary Action Reports for employees.
Assisted with answering switchboard and routing consumer phone calls to appropriate division.
Operated radio for emergencies throughout City; radio transmission to six divisions, asphalt plant, painting division
Created, maintained, and updated databases for various reports, City-owned walls and steps, community service workers, and Mayor’s Service Center complaints.
Required to work as needed during emergency situations: flooding, snow removal, fires.
Coordinated setup ad takedown of stages and other equipment during special events: Regatta, parades, Great Race
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