Customer Service Warehouse Worker
Resume:
Tony Brown
Yazoo City, MS *****
***********@*****.***
Professional Summary
Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience. Work Experience
Warehouse Worker
Amazon-Canton, MS
September 2022 to November 2024
Ship dock/loading and unloading
Assisted clients with loading orders,shipping orders out, and processing returns, maintaining a 98% accuracy rate in order processing. Participated in ongoing training sessions to stay updated on product features, industry trends, and customer service best practices, achieving a 100% completion rate for all training modules. and assured orders were issued to the correct customer. Electric pallet Jack
Manager
McDonald's-Yazoo City, MS
May 2019 to May 2022
Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods. Promptly resolved customer complaints, escalating major issues to the manager over me. Provided support to crew members, facilitating quick food preparation and delivery Sales Associate
SUPER DAVE'S-Yazoo City, MS
March 2014 to 2019
Welcomed customers and helped determine their needs. Helped customers complete purchases, locate items, and join reward programs. Encouraged customers to make additional purchases by highlighting current deals. Performed cash, card and check transactions to complete customer purchases. Opening and closing the store. Taking money from customers Stocking,Take out trash, Clean and Mop. Education
High school diploma
Yazoo City High School - Yazoo City, MS
August 2017 to May 2019
Skills
• Management (1 year)
• RF Scanner (4 years)
• Shipping & Receiving (3 years)
• Order Picker (4 years)
• Pallet Jack (4 years)
• Supervising Experience (1 year)
• Reach Truck (6 years)
• Warehouse experience (3 years)
• Inventory Control
• Stocking (3 years)
• Restaurant Experience (4 years)
• I have a driver license (3 years)
• Restaurant Management (1 year)
• Food Preparation (5 years)
• Load & unload (3 years)
• Order Picking (3 years)
• Packaging (4 years)
• Cooking (4 years)
• Kitchen Experience (6 years)
Certifications and Licenses
Driver's License
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