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Resume:
Donna Gruber-Smith
Seeking employment in a Medical Office Setting with an Opportunity for Growth and
Advancement
Henderson, NV 89011
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Office Typist Clerk II
State Personnel Board - Sacramento, CA
January 1995 to August 2008
1. Answered Multiline Telephone Systems; Data Entry; Scheduled psychological examinations for
potential law enforcement agents; Compiled client charts for interviewing Psychologist; Preformed all
aspects of clerical duties for eight Psychologists throughout California; Under the supervision of our Chief
Psychologist at the State Personnel Board, was responsible for organizing staff meetings, prepared
necessary documents relating to the meetings, took dictated minutes of meetings; Scheduled travel
arrangements for our Chief Psychologist; Responsible for maintaining Law Enforcement files in strict
confidence; Responsible for training new hires in our department (Psychological Exam Unit); Received and
distributed mail; Photocopied documents pertaining to client charts; Scheduled staff lunches to assure
telephone coverage; Filing and performed other office duties.
Medical Office Specialist
University of California, Davis Health System - Sacramento, CA
January 1991 to June 2002
Greeted patients, Entered insurance information and patient identification in Novel Computer System,
Entered patient demographic information in computer system, Verified insurance coverage, Collected
co-payments when warranted, Answered multiline telephone system and transferred calls to various
departments within the UCD System, Entered patient laboratory results and radiology reports for
physician access, Scheduled patients with specialized physicians as ordered by Emergency Room
Physicians, Dispatched incoming calls from EMT and UC Davis Life flight Medical Team, Per physician
orders changed patients for outpatient to inpatient status, Called nurses station to inform of patients
being admitted and coming to their floor, assigned patients bed upstairs, Entered in hospital database
patients diagnosis, ICD-9 Code, and CPT Codes for billing purposes, Assembled charts for Emergency
Room patients for Medical Records, Organized departmental meetings and responsible for dictation
during staff meetings, Assured coverage for patient ER Registration and phone coverage during staff
lunch, Responsible for performing other office duties.
Laboratory Assistant
Physicians Clinical Laboratories - West Sacramento, CA
January 1989 to January 1991
Answered inbound phone calls from doctors; hospitals; prison laboratories; and other laboratories with
patient lab results, Entered patient lab results in database, Provided patients with items necessary
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