Mya farrar
Objective: Seeking a dynamic role where I can leverage my management, problem-solving, and leadership skills to drive organizational success and enhance customer experiences.
Washington DC
20002
*********.**@*****.***
EDUCATION
Fortis College – 2022
Bowie High School – Diploma, 2020
PROFESSIONAL EXPERIENCE
Crowd Management (June 2022 – October 2022)
• Greeted and assisted guests entering and exiting events, ensuring a seamless experience.
• Directed guests through parking areas and provided navigation support.
• Maintained a safe environment for attendees, officials, and players.
• Reported any security concerns promptly to supervisors.
Office Assistant (December 2022 – June 2023)
• Improved wording:
• Managed patient check-in/out process, ensuring smooth front-desk operations.
• Handled payment transactions and maintained accurate records.
• Provided a welcoming atmosphere for patients and visitors.
• Scheduled and confirmed appointments to optimize workflow.
Mobile Department Lead (June 2023 – October 2024)
• Led a sales team in a high-traffic retail environment, driving customer engagement.
• Provided side-by-side sales coaching to improve team performance.
• Enhanced customer experience by delivering personalized product recommendations.
• Communicated key updates from the District Manager to store employees.
SKILLS & ABILITIES
• Customer Service
• Sales & Marketing
• Conflict Resolution
• Team Collaboration
ACCOMPLISHMENTS
Fortis College – 2022
Bowie High School – Diploma, 2020