Customer Service Supply Chain

Ashley Arrick

*.******@*****.*** 843-***-**** Aynor, SC

Summary

Experienced logistics professional with 12 years in global supply chain management, seeking a Shipping Clerk role. Proven ability to track shipments, manage purchase orders, and collaborate with customs brokers to ensure compliance and timely deliveries. Strong organizational and communication skills, with a history of process improvements and customer service excellence.

Work Experience

Costal high school, Carolina Costal elementary. South Conway, Conway middle school, Cafeteria/Substitute/ janitorial Myrtle beach, Conway sc, North Myrtle Feb 2024 - Present

• Deliver comprehensive classroom management and instruction across various subjects, ensuring seamless adaptation to diverse learning environments during teacher absences.

• Maintain continuity in students' academic progress by effectively managing classroom activities and instructional duties.

• Support daily operations by fulfilling substitute teaching, cafeteria, and janitorial roles as needed.

• Contribute to a positive and efficient school environment through versatile support in educational and facility management.

Soulgenix

Customer Service IT La Brea, CA Dec 2021 - Dec 2022

• Provided consistent customer support by addressing inquiries, offering solutions to product and service-related issues, and ensuring a satisfactory customer experience.

• Resolved diverse customer complaints through effective communication and problem-solving techniques.

• Assisted clients with product installation, facilitated sales processes, and delivered technical support and repair services. Getinge

Parts Coordinator Mawah, NJ Feb 2019 - Jul 2019

• Maintained accurate records for shipments, ensuring inventory levels were consistently aligned with company records.

• Coordinated logistics and prepared items for shipment, effectively communicating order statuses to management.

• Reviewed and suggested process improvements, contributing to updates in Standard Operating Procedures (SOPs) and Work Instructions.

Clark Worldwide Transportation

Logistics Coordinator Pine Brook, NJ Mar 2016 - Apr 2018

• Managed logistics operations, ensuring compliance with international trade regulations and timely processing of export orders.

• Coordinated multi-modal freight shipments, optimizing routing for inbound and outbound cargo while maintaining adherence to licensing requirements.

• Delivered customer service excellence, resolving inquiries and managing communications, and trained new team members in export logistics processes.

UTC Overseas

Import Logistics Coordinator Rochelle Park, NJ Dec 2014 - Aug 2015

• Processed and facilitated customs clearance for import shipments, ensuring compliance with relevant regulations and timely delivery of cargo.

• Managed accounts receivable and coordinated with supervisors to promptly resolve transactional discrepancies and customer inquiries.

• Maintained comprehensive records and correspondence, utilizing Excel and Word for data entry and email communications, to support efficient import logistics operations. Clark World Wide Transportation

Export Logistics Coordinator Pine Brook, NJ Sep 2008 - Oct 2013

• Managed comprehensive export logistics, ensuring order accuracy, regulatory compliance, and timely processing of billing and documentation, including preparation of bills of lading and export declarations.

• Coordinated and routed international shipments, optimizing cargo assembly and maintaining adherence to licensing requirements and governmental regulations for both inbound and outbound freight.

• Provided customer support through effective communication channels, and facilitated the training of new export staff, enhancing the department's overall efficiency and service quality. Professional Health Plaza

Medical Assistant Apr 2006 - Sep 2007

• Efficiently conducted patient interviews, accurately recorded medical histories, and measured vital statistics, contributing to the delivery of high-quality patient care.

• Managed financial documentation and office administration tasks, including bookkeeping, credit and collections, and patient communication, ensuring smooth clinic operations. Education

Paterson Catholic

High School Diploma Paterson Nj 2002

Cheyney University

Associate's Degree

Skills

Communication Skills, Microsoft Excel, Team Player, Problem-solving, Organizational Skills

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