Social Media Intern

ANH HOANG

East Lansing, Michigan – +1-517******* – ********@***.***

EDUCATION

MICHIGAN STATE UNIVERSITY East Lansing, Michigan

Bachelor of Arts, Major in Mediated Communication, Minor in Business 2022 – 2026

● Cumulative GPA: 3.89

● Dean's List: Fall 2022, Spring 2023, Fall 2023, Spring 2024, Fall 2025 EXPERIENCE

MSU STUDENT LIFE & ENGAGEMENT East Lansing, Michigan Student Supervisor 1/2024 – Present

● Supervise and lead front desk operations, maintain service quality, address operational challenges, and provide support to both staff and customers to ensure exceptional customer service standards are met.

● Train new and current staff, ensuring proper onboarding, demonstrating procedures, and maintaining high service standards.

● Managed staffing needs, coordinated shift coverage, and addressed any scheduling gaps to ensure consistent operations across service centers.

VIETNAMESE CULTURE UNION East Lansing, Michigan

Social Media Chair 01/2023 – Present

● Lead a team of 6 members to organize and execute social media campaigns for cultural events and festivals, enhancing awareness and participation on platforms such as Facebook, Instagram, and TikTok.

● Design graphics and produce photos and videos to create engaging social media posts, boosting the organization’s online presence.

● Plan, coordinate, and manage timelines for major social media campaigns, ensuring deadlines are met and campaigns run smoothly.

MSU COLLEGE OF COMMUNICATION ARTS AND SCIENCE East Lansing, Michigan Undergraduate Research Assistant 8/2024 – 12/2024

● Collaborated with a team of research assistants under Dr. Eden to ensure accuracy, resolve ambiguities, and maintain high data quality standards.

● Analyzed and coded participant responses for a memory recall study, using established coding schemes to identify and classify referenced scenes from different films.

● Assisted in the development and testing of surveys for a study on audiobook responses, identifying and resolving issues such as broken links, typos, and formatting errors. MSU ORIENTATION OFFICE East Lansing, Michigan

Spartan Leader 8/2024

● Led small groups of new students through orientation activities and events to help them find a sense of belonging in the MSU community.

● Provided information on campus resources, academic programs, and student life, ensuring a supportive and welcoming environment.

EG EXPERIENTIAL MARKETING AGENCY Ho Chi Minh City, Vietnam Account Executive Intern 5/2024 – 7/2024

● Contributed to brainstorming and research for strategy development for both existing clients and new prospects.

● Assisted in event planning and managed logistics to optimize cost-effectiveness.

● Prepared client presentations and performance reports, handling all associated paperwork with accuracy and compliance.

● Managed on-stage operations and coordinated with artists to ensure smooth event execution. PERSONAL INFORMATION

● Passionate about photography, videography, and graphic design.

● Fluent in English and Vietnamese.

● Proficient in Adobe Photoshop, Adobe Illustrator, Canva, and CapCut.

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