Customer Service Material Handling

College Park, GA ***** 404-***-**** *****************@*****.***

JANIYAHA HODGES

PROFESSIONAL Proven team player and efficient communicator, adept at problem-solving and organization.

SUMMARY At Great Dane, leveraged my material handling expertise and positive attitude to enhance

productivity and safety. Demonstrated adaptability and attention to detail across roles,

significantly improving operational efficiency and customer satisfaction without exceeding a

55-word limit.

SKILLS. * Friendly, positive attitude ® Attention to detail * Problem resolution

* Teamwork and * Dependable and * Organization and time

collaboration responsible management

* Customer service * Excellent communication * Flexible and adaptable

* Problem-solving * Computer skills

WORK HISTORY

RACETRAC 06/2024 to 12/2024

Cashier, Atlanta, GA

* Self-motivated, with a strong sense of personal responsibility.

* Worked effectively in fast-paced environments.

* Skilled at working independently and collaboratively in a team environment.

* Proven ability to learn quickly and adapt to new situations.

* Assisted with day-to-day operations, working efficiently and productively with all team

members.

* Worked well in a team setting, providing support and guidance.

* Excellent communication skills, both verbal and written.

MATERIAL HANDLER 12/2022 to 04/2024

Great Dane, Statesboro, GA

* Transported inventory items to appropriate locations.

* Packed items into appropriate containers for shipment.

® Maintained a safe work environment by following proper safety protocols and conducting

regular inspections.

* Kept storage areas organized, clean, and secure to fully protect company assets.

® Read production orders, work orders, shipping orders and requisitions to determine items

to be moved, gathered, or distributed.

* Increased productivity, utilizing forklifts and other material handling equipment effectively.

GROCERY STOCKER 01/2021 to 11/2022

Walmart, Atlanta, GA

* Enhanced customer satisfaction by providing prompt assistance with locating items and

answering inquiries.

* Placed products in correct storage locations to keep stock areas organized and inventory

counts accurate.

* Rotated stock correctly to prevent out-of-date products and removed aging items from main

shelving to build special promotional displays.

* Improved store organization by efficiently stocking shelves and maintaining clean, clutter-

free aisles.

EDUCATION Statesboro High School, Statesboro, GA

High School Diploma, 05/2022

ACCOMPLISHMENTS Resolved product issue through * Used Microsoft Excel to develop inventory

consumer testing. tracking spreadsheets.

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