PAMELA CARR
Greater Chicago area 847-***-**** ***********************@*****.***
linkedin.com/in/pamelacarr Portfolio: www.pamelacarr.online SUMMARY
Scrappy, resourceful, and results-driven Senior Integrated Marketing & Ecommerce Professional with expertise spanning traditional direct marketing and modern ecommerce strategies. Known for entrepreneurial drive, hands-on leadership, and ability to scale businesses. Proficient in creating integrated marketing campaigns, social media strategies, site merchandising, and print materials to drive revenue growth. Skilled in leveraging innovative technology and third-party solutions to enhance ecommerce performance. Experienced in managing high-performing teams, leading cross-functional initiatives, building strategic partnerships, and delivering content that drives measurable conversions. PROFESSIONAL EXPERIENCE
MARKETING RESERVE, West Dundee, IL
Principal, Integrated Marketing (self-employed) 2021–Present Vice President of Marketing – Non-profit Organization (Confidential), Kane County, IL 2023–Present
• Designed and executed a strategic marketing and revenue growth plan, introducing initiatives like a membership program, large-scale fundraising events, targeted donor campaigns, and ecommerce merchandise sales.
• Led multi-channel public relations efforts, including a blog launch that garnered 10,000 views in 24 hours.
• Established a Community Outreach program to engage underserved populations and promote community involvement.
• Implemented a CRM system to personalize donor and volunteer communications, increasing engagement and participation.
Email Marketing Contractor – Society of Actuaries, Schaumburg, IL 2022
• Designed targeted email campaigns and improved performance through audience segmentation. Digital Marketing Contractor – Chamberlain Group, Oak Brook, IL 2021
• Executed 8 digital marketing campaigns, surpassing annual goals in five months.
• Optimized CRM workflows and app content for the myQ platform to drive user engagement. ZEBRA TECHNOLOGIES, Lincolnshire, IL
Digital Marketing Project Manager 2019–2020
• Led the marketing implementation of an Oracle B2B ecommerce platform, overseeing strategy and optimization.
• Developed a 2-year roadmap for B2B enhancements, prioritizing user experience and data integrity.
• Collaborated with cross-functional teams to align objectives and deliver measurable outcomes. KIEFER AQUATICS, Zion, IL
Director of Marketing 2017–2018
• Overhauled catalog strategy and design, driving a 30% sales increase.
• Enhanced ecommerce operations through a Magento re-platform and SEO content.
• Expanded online community by 20% with influencer partnerships and curated content.
• Streamlined Amazon operations, optimizing category sales and market share. ENESCO GIFT, Itasca, IL
Director of Digital Marketing 2015–2016
• Launched a B2C ecommerce startup, integrating retail partner and in-house fulfillment.
• Increased B2B site traffic and conversions by boosting email revenue by 46% through segmentation and automation.
• Directed site merchandising and digital marketing strategies for a large product portfolio. Page 2 – Pamela Carr Integrated Marketing Resume – ***********************@*****.*** CHICAGO TRIBUNE, Chicago, IL
Digital Marketing Manager 2011–2015
• Established a B2C sports collectibles ecommerce startup, exceeding revenue targets by 2.5x.
• Built three social communities to drive ecommerce traffic and conversions.
• Launched DigitalPlus™ digital news subscription, acquiring 500,000 subscribers in six months. ALLSTATE INSURANCE COMPANY, Northbrook, IL
Integrated Marketing Communications Contractor 2010
• Developed CRM email strategies for two major product launches, increasing cross-sell revenue. MARKETING RESERVE, West Dundee, IL
Principal, Integrated Marketing (self-employed) 2005–2010
• Launched new product lines and redesigned B2B ecommerce sites, driving $600K in incremental revenue.
• Managed retail product launches for major partners like Target, Michaels, and Walmart. W.W. GRAINGER, INC., Mettawa, IL
Corporate Accounts Marketing Manager 2003–2004
• Created tailored content and email campaigns, driving 30% of total online sales ($900M).
• Protected $1.5B in government sales through a supplier diversity marketing strategy. SEARS ROEBUCK & CO., Hoffman Estates, IL
Senior Marketing Manager 1998–2003
• Managed a $17M catalog budget, achieving 5% retail sales growth and $300M in catalog sales.
• Enhanced sears.com functionality with virtual catalog technology and targeted promotions.
• Increased revenue and reduced costs through alternative catalog delivery and advertising strategies. EDUCATION
Northwestern University
MS, Integrated Marketing Communications
• Direct Marketing Intern, L.L. Bean
Western Michigan University
BBA, Advertising, General Business
• Scholarships: Johnston Advertising, College of Business, and WMU Academic
• Adjunct Advertising Professor, Haworth College of Business PROFESSIONAL DEVELOPMENT & CERTIFICATIONS
• Website Development, Digital Image Manipulation, Digital Photography – Illinois Institute of Art
• Project Management Certification – Loyola University SPECIAL INTERESTS
• Participating in Hunter/Jumper horse show competitions
• Performing the national anthem at community events