Business Development Account Manager

Frank Mair Muller III

Tulsa, Oklahoma • 918-***-**** • *********@*****.***

SENIOR ACCOUNT MANAGER BUSINESS DEVELOPMENT SPECIALIST BUSINESS COACH Business Coach to Startups, Small & Medium Sized Businesses Award-winning, Results-driven Business Development Champion, Revenue Generator and Strategic Sales Leader with a successful track record marketing and selling technical products, services and solutions across diverse markets and industries. Vision-driven, strategic thinker with expert qualifications in identifying market opportunities and differentiating the customer experience to drive forward revenue and profit growth. Successful in the training, development and leadership of sales, service, and project teams. LEADERSHIP ACUMEN

P&L Management • Business Plan Development • Strategic Sales & Market Planning Process Improvement • Business Development • Project Management • Contract Negotiations Strategic Partnership Development • Customer Relationship Management • Technical Sales New Market Penetration • C-Level Sales Presentations & Product Demonstrations Business Intelligence • Sales & Service Team Recruitment, Training & Leadership Consultative Solutions Selling • Performance Management • Competitive Market Analysis Lean Methodologies • Government, Military & Commercial Relations LEADERSHIP EXPERIENCE

THE ALTERNATIVE BOARD, Tulsa, Oklahoma 2021 – Present Facilitator

Provide executive coaching and advisory services to business owners and leadership teams to grow their businesses and provide strategic solutions to their most challenging issues. SMITH ASSOCIATES, LLC, Tulsa, Oklahoma 2014 – 2024 Vice President, Sales & Operations

Handpicked by the founder and CEO of this DOD contracting company to revitalize declining sales and restructure the organization to reduce costs and reposition for growth. Accepted equity participation and P&L leadership for staff of 28, all training and development, strategic business planning, marketing and sales strategies, budgeting, forecasting, global project management, RFPs, contract negotiations, sales presentations, program development and management, business development and financial reporting.

• Evaluated existing infrastructure, renegotiated favorable contracts, and eliminated unprofitable deals that saved the company over $500,000 annually.

• Created and launched Smith Federal Solutions, a subsidiary offering GIS and computer programming support services.

• Conceived, developed, and launched new service offerings to meet changing needs of the military and government agencies.

• Identified and secured new business in the United Kingdom, Germany, Japan, and Hawaii.

• Repositioned Smith Associates from subcontractor status to a prime contractor for the United States government.

ALEXANDER OPEN SYSTEM (AOS), Tulsa, Oklahoma 2012 – 2014 Senior Account Manager ($7 Million Quota)

Retained by this leading technology consulting group to market Cisco, EMC, and Microsoft solutions to SMB across Eastern Oklahoma.

• Developed account plans and sales strategies, delivered technical sales presentations, and served as a thought leader on networking, data center and security solutions. Frank Mair Muller III, MBA Page Two

LEADERSHIP EXPERIENCE (Continued)

• Utilized design architecture and system engineering talent to cultivate and build sales pipeline within banking, healthcare, education, and Native American tribes.

• Cultivated and built a solid sales pipeline that exceeded all sales targets. CISCO, Tulsa, Oklahoma 2007 – 2011

Territory Account Manager ($6 Million Quota)

Recruited for vast technical expertise and business acumen to outmaneuver competition and capture new business opportunities selling a portfolio of technology products to commercial and government sectors.

• Accepted leadership for strategic sales and market planning, demand generation, partner development, forecasting, pipeline development, sales presentations, and goal attainment.

• Analyzed competitor activity and leveraged channel partners to aggressively pursue and penetrate the Oklahoma marketplace.

• Earned National Sales Champion Award for surpassing all sales and revenue targets. WILTEL COMMUNICATIONS, Tulsa, Oklahoma 2003 – 2006 Manager, Service Delivery & Metrics

Charged with directing and empowering 12 project managers and an analyst team of three in the seamless delivery of multimillion dollar networks to a wide range of customers.

• Established polices to ensure consistently high service performance and resolved customer issues.

• Standardized and improved service delivery processes utilizing lean, 5S and JIT methodologies that enhanced the customer experience while reducing costs. SYCAMORE NETWORKS, Tulsa, Oklahoma 2000 – 2002

National Accounts Manager ($30 Million Quota)

Challenged by this startup to develop business plans, sales strategies, and technical sales presentations for Tier 1 Competitive Local Exchange Carriers (CLECs) to market/sell entire suite of intelligent optical

(Dense Wavelength Division Multiplexing—DWDM) products to increase bandwidth over fiber networks.

• Orchestrated Advanced Testing Laboratory activities with Sprint and identified opportunities for future growth in existing Tier 1 accounts.

• Guided successful deployment of a $300 million project for Williams Communications. EDUCATION, CLEARANCES, CERTIFICATIONS & PROFESSIONAL DEVELOPMENT MBA, Finance, Houston Baptist University, Houston, Texas BS, Industrial Engineering, Texas A&M University, College Station, Texas

(Corps of Cadets & MSC President)

StratPro Certified

Program Management • Strategic Account Management • Consultative Solution Selling ISO Deployment • Toyota Production System (TPS) • Lean Process Improvement • 5S NOTEWORTHY ACCOMPLISHMENT

Avid runner…completed 99 full marathons across every state in the nation Expo director and race operations for Route 66 Marathon

Contact this candidate