Customer Service Security Officer
Resume:
CHRISTOPHER DUNLAP
EXPERIENCE
Addiction Recovery Technician
May 2021 - May 2023 Crossroad, Colorado Springs, CO
Assisted with the development of individualized recovery plans for clients based on their needs.
Participated in weekly team meetings to discuss client cases and review treatment plans.
Provided crisis intervention services as needed to help de-escalate situations involving agitated or violent clients.
Demonstrated strong interpersonal and communication skills when working with clients, families, and other professionals.
Conducted assessments of client behavior, progress, and goals using evidence-based practices.
Adhered strictly to confidentiality policies when handling sensitive information about clients.
Monitored clients' vital signs during detoxification process to ensure safety.
Driver Instructor
March 2017 - August 2018 American Driving School, Colorado Springs, CO
Facilitated practice sessions in a variety of road conditions to prepare learners for real life scenarios.
Maintained accurate records for each student's progress and evaluation results.
Provided in-car training and evaluated student performance with a focus on safety, accuracy, and overall ability.
Advised parents and guardians about their child's progress while providing guidance on how they can support their learning experience at home.
Demonstrated proper vehicle operation, including pre-trip inspections, basic maintenance and emergency procedures.
Identified areas where additional training is needed based on observation of student skillset.
Assessed students' knowledge of traffic laws, signs, regulations and defensive driving strategies.
Security Officer
January 2015 - May 2017 Allied Security Company, Colorado Springs, CO
Investigated suspicious activity or possessions to safeguard assets and protect employees and guests.
Observed, reported and documented suspicious activities to management.
Maintained daily logs of all activity occurring on the premises.
Assisted people in health crises by administering first aid or calling emergency medical services.
Patrolled assigned areas on foot or in a vehicle to monitor safety and security of personnel and property.
Trained new hires on proper use of security equipment such as cameras, radios and alarm systems.
Investigated incidents such as theft, vandalism, trespassing and other violations of company policy.
United States Army
May 1989 - January 2014 Army
Cultivated an environment of trust, respect, and camaraderie amongst members of my unit.
Monitored performance levels of subordinate personnel to ensure compliance with regulations.
Coordinated logistics operations ensuring timely delivery of supplies and materials needed for deployment.
Demonstrated leadership and management skills while leading a team of 30 soldiers in a combat mission.
Ensured compliance with safety protocols during all phases of mission execution.
Mentored junior officers on proper methods for achieving objectives efficiently.
Conduct training sessions on cybersecurity concepts, tools, and techniques in accordance with established curriculum guidelines.
Developed effective communication strategies to convey orders quickly and accurately to subordinates.
Managed confidential information related to military operations with utmost discretion.
Exhibited strong problem-solving abilities when confronted with complex battlefield scenarios.
Displayed excellent organizational skills while managing supplies and equipment for large-scale deployments.
Administered disciplinary actions as necessary when rules were violated, or standards not met.
Facilitated training sessions for new recruits on proper etiquette and protocol in the field.
Directed staff officers in the development of operational plans, programs, and procedures.
EDUCATION
Associate of Art
June 2020
Pike Peak State College, Colorado Springs, CO, US
Bachelor Of Arts (B.A.) In History
May 2021
University Of Colorado-Pueblo, Pueblo, CO
Master Of Arts (M.A.) In History
May 2023
University Of Colorado, Colorado Springs, CO, US
Doctorial Philosophy Of History
Present
University Of Liberty
SKILLS
Anger Management
Supportive Counseling
Problem Management
Conducting Drills
Logistical Coordination
Historian
ADDITIONAL INFORMATION
Internship
Museum Technician 05/2022-05/2023
Archival Researcher. 06/2021-06/2022
Historian PhD. Candidate
CONTACT
**********@*****.***
Fountain, CO 80817
CAREER OBJECTIVE
Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.
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